Product Manager

Position Summary
We're transitioning to a cloud API-driven strategy to enhance B2B Knox products and services. The goal is to build a robust cloud API platform that ensures seamless integration, scalability, and efficiency for enterprise customers. This strategic initiative involves collaborating with internal and external stakeholders to define the platform's vision, strategy, and roadmap.

The ideal candidate will have extensive experience in designing and delivering API-driven products, with a deep understanding of RESTful APIs, SDKs, and integration frameworks. They will work across agile, cross-functional teams to translate global business strategies into actionable product deliverables, ensuring alignment with customer needs and business goals.

What We Offer

• Competitive Salary
• Group Savings Matching Program
• Employer Paid Flexible Health & Dental Coverage from day one
• Wellbeing PTO days
• Employee Purchase Program – discounts on all Samsung products
• Professional Development Opportunities and 24/7 Access to Samsung U
• 4-day in-office work schedule Monday through Thursday – with Friday remaining a flex day to work remotely
• Employee Referral Program- we want great talent like you

Role And Responsibilities

• Deliver best-in-class cloud APIs, focusing on key feature sets and functionalities tailored to enterprise customers.
• Develop and execute a clear product strategy, ensuring the solution evolves to meet customer needs and market demands.
• Collaborate with data analytics, engineering, QA, operations, and product teams to ensure the successful execution of the platform vision and roadmap.
• Define and communicate functional and non-functional requirements, providing rationale for feature changes to ensure product clarity.
• Manage shifting priorities, limited resources, and dependencies while adapting quickly to changes as needed.
• Ensure adherence to product management processes, including change control and documentation.
• Identify and evaluate new business opportunities, conducting market and competitive research to drive innovation for the APIs.
• Define and track key performance indicators (KPIs) while identifying customer needs, pain points, and opportunities for improvement.

Skills And Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
• Minimum 5 years of end-to-end product lifecycle experience with a focus on technology innovation, preferably in Cloud APIs.
• Experience in software development with APIs, systems integration, or solutions architecture.
• Exceptional interpersonal and communication skills, with a proven ability to manage stakeholders, negotiate, and persuade across diverse cultures and time zones.
• Proficient in creating product requirement documents and utilizing tools such as Confluence and JIRA.
• Technical experience in software development, systems integration, or solutions architecture.
• Experience with multiple software development methodologies, particularly Agile.
• Highly organized with a strong sense of ownership and accountability.
• Ability to thrive in ambiguous and uncertain environments.
• A proactive learner with a passion for innovation in rapidly changing industries.

Compensation And Benefits
The salary range for this role is expected to be between $100,000 and $125,000, reflecting base salary only. Actual pay will be determined based on factors such as job-related knowledge, competencies, qualifications, skills, and experience.

The total rewards package for a Regular Full-Time employee may include variable incentives, savings matching (RRSP/TFSA/NRSP), extended health and dental benefits with spending accounts, wellness and well-being benefits, professional development opportunities, and other employee perks.

Samsung is an equal employment opportunity employer. We appreciate your interest in joining Samsung. Only candidates selected for an interview will be contacted.
Please note that we reserve the right to modify or remove job postings at any time.

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