Sr. HR Coordinator

Location:

At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it's a great place to work.  We're committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Elevate your HR career As a Senior HR Coordinator at Loblaw, you'll partner closely with HRBPs, guiding client groups through complex HR matters, rolling out key programs, and contributing to strategic initiatives. You will have the opportunity to support the Pharmacy, National Operations and Central Pharmacy Services client groups.

Join us in a dynamic hybrid role that combines office collaboration with crucial on-site support for our Central Pharmacy Services. You'll spend two days a week at our Shoppers Drug Mart Consumers Road office, contributing to team initiatives. To effectively provide hands-on HR coordination and build strong relationships across our operations, this role also requires travel for two days each week to our central pharmacy locations. We have two such locations in Mississauga and one in Richmond Hill. While the specific days for these pharmacy visits can be flexible, and the choice of which location you visit will vary based on business needs, your on-site engagement at these sites is essential for direct assistance and fostering a supportive HR environment.

What You'll Do:

• Front line representative for colleague's questions or concerns in assigned client group

• Support the roll out of various HR programs/initiatives (i.e., assessments, culture, colleague engagement survey and HRIS program)

•  Provide guidance, direction and support to the client group in employee relations issues, including company policies & procedures, recruitment & selection strategy, performance management, job evaluations, terminations, training & development and benefits administration, Audits

•  Day to day partner with client group to provide advice and counsel to colleagues on HR related issues and concerns. 

• Provides guidance, direction and advice to the client regarding employment related issues including but not limited to the interpretation of company policies & procedures, recruitment, training & development and benefits administration.

• Resolve sensitive colleague issues. Research answers and make inquiries of HR related issues.

• Compile data for compensation recommendations and partner with the compensation group to manage the administration for the annual incentive and merit review process for the client.

•  Ensure legal compliance by monitoring and implementing applicable HR federal and provincial requirements; conducting investigations; maintaining records and representing the organization at hearings.

• Contribute to continuous improvements & best practices to influence human resources strategies.

• Resolve necessary payroll inquiries as required. 

• Assist HRBP with research, analysis and implementation of programs, reports and projects as required.

What You'll Need:

• Post-secondary education preferably in Human Resources and obtained (or working towards) HR Management Certification 

• 3 – 5 years progressive HR experience, coordinating departmental programs and initiatives is a definite asset

• Knowledge of Workday (HRIS) is an asset

• Ability to interact with all levels of the organization.

• Strong integrity with ability to maintain confidentiality and manage highly sensitive information.

• Solid computer skills required in MS Office (Excel, Word, Power Point, Outlook) 

• Exceptional interpersonal, communication (written and verbal) and problem-solving skills.

• Customer focused and able to nurture positive customer relationships

• Highly organized and has a high degree of attention to detail

• Strong analytical skills and superior ability to problem-solve

• Exceptional commitment to customer service with strong sense of urgency

• Highly motivated, self-starter, requiring little direction

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.   Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You'll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. 

Employment Type:

Type of Role:

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

#EN