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Spa Attendant

3 weeks ago

Toronto, Ontario, Canada AIRE Ancient Baths Full time

About Us:

AIRE Ancient Baths are temples dedicated to creating the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

But what truly brings this experience to life goes beyond walls and water — it's the people behind it. Our true pride lies not only in the experience itself, but in the people who make it possible. At AIRE, we foster an inclusive, human, and collaborative environment. Our culture is rooted in the ambition to achieve the extraordinary, excellence in every detail, diversity as a source of creativity, and a warm and generous spirit that inspires, connects, and evolves.

Our Toronto Location:

Amidst the timeless charm of Toronto's Fashion District, AIRE finds its home in a historic Edwardian Classicism building, once the office and warehouse of the Copp Clark publishing company. Built in 1912 and later designated a heritage site, its original wood structure and towering pillars remain, preserving the character of its storied past that once held the art of printing and now embraces the art of relaxation.

Honoring its literary and industrial past, the space is adorned with vintage books, printing presses which are subtle echoes of its history. AIRE Toronto offers a unique experience with a dry sauna and a Palestra, an indoor/outdoor bath area seamlessly connected to the interior through two jet baths, creating a tranquil escape where past and present merge in perfect harmony.

The Role:
As a Spa Attendant/Link you will play an integral role in providing clients with the AIRE Experience. You will check in and guide clients through their bathhouse and massage experience. You will give bathhouse tours, schedule massages, and tend to client needs throughout the day. You will coordinate with other Spa Attendants/Links and Massage Therapists to ensure all clients are taken care of.

Key Responsibilities:

  • Greet clients and provide them with a tour of the facility.

  • Coordinate treatments based on the schedule of massage therapists, honoring special requests when possible.

  • Guide the clients through their experience, leading them from the baths to their massage treatments, etc.

  • Tend to the needs of the clients during their stay, keeping tabs on them and following up as necessary.

Who You Are:

  • Prior experience as a host in a spa or hospitality industry, preferred.

  • Strong customer service mentality: friendly, outgoing, and personable demeanor.

  • Energetic team player with a passion for assisting high-end clientele.

  • Skilled at anticipating the flow of business, thinking ahead, and solving problems before they occur.

  • Strong attention to detail: ensure clients have what they need, and remember the fine points of their reservations.

  • Ability to multitask, remain calm under pressure, and work quickly and efficiently.

  • Maintain flexibility with scheduling according to business needs.

  • Prior experience with reservation systems, preferred.

Why You Should Join Us:

  • Pay: $23 per hour + tips.

  • Health Insurance: Medical, dental, and vision coverage. We cover 80% of the cost.

  • Paid Sick Leave: 3 days per year.

  • Career Growth Opportunities: Be part of a global wellness brand with room to grow locally and internationally.

  • Exclusive Discounts: Enjoy our Bath Experiences at a discount—for you and your friends & family.

  • Employee Referral Bonus Program.

  • AIRE Touches: Celebrate your birthday with a complimentary experience and share exclusive discounts with friends and family.

  • A Brand with Soul: We create spaces that leave a mark. Join a global, expanding company that blends history, luxury, and emotional connection. AIRE is not just a job, but the chance to bring a new concept to life in your city.

We would love to meet you

This is an existing position within the organization.