Senior Event Manager

BC Place is hiring a
Senior Event Manager
with a focus on delivering large spectator sporting events, including international and our tenant partner teams; BC Lions and Whitecaps FC. The position plays a key role in ensuring service excellence, client relations and event management, planning and administration in a fast-paced, high-energy environment.

We are looking for a candidate with strong personal motivation who can manage multiple projects simultaneously, find synergies and mentor others. A keen eye for detail and the ability to work to tight deadlines, with excellent communication skills, and a proven record of managing relationships are essential.

What you will do:

• This role will focus on sporting events and will manage our tenant teams (BC Lions and Whitecaps FC), as well as other sporting events
• Builds and maintains superb relationships with every client/partner through all phases of planning, execution and follow-up;
• Works closely with our tenant teams and other clients to ensure seamless delivery of diverse events in alignment with venue policies, regulations, and PavCo's objectives;
• Balances client expectations with facility standards and contractual obligations to ensure safe and successful events;
• Resolves issues and strives to improve the client experience
• Financial management of events, including participation in quoting and negotiating of provisioning of services through to verifying orders and final invoicing
• Exercises discretion in making financial decisions regarding events and client requests that fall outside of the contractual agreement, ensuring alignment with departmental budgets and overall financial objectives;
• Exercises discretion in escalating matters to the Senior Manager, Event Operations & Management, utilizing appropriate judgment to determine when escalation is warranted
• Contributes actively to a positive team culture and the improvement of the organization through participation in team meetings, involvement in special projects and implementing learnings from post-event briefings;
• Provides mentoring, leadership, training and direction to the Event Managers to advance their roles aligning with BC Place's vision of becoming a world leader in event management. Fosters their professional growth and development toward more advanced skills and behaviors.
• Reviews and manages Event Managers' performance and development plans to ensure goals and objectives are met;
• Manages and resolves conflicts amongst team members to foster a healthy and collaborative team dynamic.

What you will bring:

• Minimum 5 years' experience in the Event Management and/or Hospitality industry supervising others, budgeting, and event costing;
• Experience with managing large-scale sporting events
• IT, digital and media literate including the use of desktop programs, and social media; proficient in Microsoft Office and other related software;
• Proficiency with Momentus (Event Business Management System), or a similar event business management system an asset;
• A proven track record of using innovation in support of events and service excellence delivery;
• Demonstrated ability to set and achieve high performance standards and achieve them through collaborating with various departments and extended team;
• High level of organizational and interpersonal skills, including strong written and verbal communication;
• Experience with working in a unionized environment, and the daily administration of a collective bargaining agreement;
• Ability to work flexible hours supporting events including evenings, weekends and holidays.

We Appreciate Your Interest in PavCo and This Position

At PavCo, we are committed to building high-performance teams. Our selection process is thorough, and all candidate applications are reviewed. Should your qualifications and experience meet the requirements of this role, a member of our talent acquisition team will contact you.