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Athletic Therapist

2 weeks ago

Winnipeg MB RA M, Canada Orthopedic Medical Supply Source OMSS Full time

JOB SUMMARY

Reporting to Anderson Orthopedics Partners, the Athletic Therapist is responsible for off-the-shelf orthopedic bracing solutions, upper and lower extremity casting, as well as a variety of medical supplies to walk-in patients. This position may require job responsibilities outside of the scope of this summary. Location of Retail Store: Main Floor, 790 Sherbrook Street, Winnipeg, Manitoba

TASKS & RESPONSIBILITIES

.

· Oversees the daily operations of the clinic, solve problems, provide support to staff, and ensure patient needs are met in a friendly and efficient manner.

· Provides bracing solutions to patients; offers training on effective use of prefabricated orthoses as well as other clinic products.

· Operates debit/credit machine and cash register in order to receive patient payment, provide patients with invoices and receipts.

· Monitors, orders, and maintains clinic inventory; receives and puts away supplies, prepares patient order pick-ups and deliveries.

· Schedules a small team of Cast Technicians, ensure adequate clinic coverage, manages time off requests and provides back-up when needed.

· Builds and maintains effective relationships with health care clinics, physicians, and distributor reps.

· Ensures all staff adheres to PHIA at all times in order to maintain patient confidentiality.

· Communicate updates to owners and staff, provide electronic and paper documentation of daily operations and tasks

· Coordinates health & safety protocols with Human Resources.

QUALIFICATIONS

  • Professional and friendly demeanour, patient focused, flexible and adaptable.
  • Strong customer service skills and sales experience.
  • Able to provide excellence in patient care; must be experienced in fitting a variety of prefabricated orthopedic braces.
  • Must be tech savvy and possess excellent organizational & administrative skills.
  • Must have the CAT(C) designation, or possess relevant experience and a post-secondary degree in Kinesiology or a related field.
  • Able to commit to a full-time schedule.

COMPETENCIES

· Communication skills interpersonal skills, able to provide key communication to staff and clientele.

· The ability to work effectively with a variety of people including patients, physicians, physiotherapists, nurses and healthcare workers.

· Patience, empathy and the ability to motivate and encourage patients while providing excellence in patient care.

· Strong analytical and problem solving skills, good time management and organizational skills.

· Good oral and written communication skills.

· Able to build relationships with external care providers, physicians, and distributors.

· Demonstrated ability to effectively contribute to a team environment.

· Strong sense of ethics and accountability. Reliable and trust worthy.

· Able to adapt to change and the ability to self-manage take initiative and add value through independent observation.

Job Types: Full-time, Permanent

Pay: $17.90-$31.33 per hour

Expected hours: 40 per week

Benefits:

  • On-site parking
  • Paid time off

Work Location: In person