Student Support Worker

Student Support Worker

(Practicing Professional 2, PS4)

Are you passionate about contributing to the community? Are you interested in working for an organization that is committed to learning and growing, puts people at the centre of our work, believes in a culture of belonging and building on the strength of our community?

Camino Wellbeing + Mental Health supports individuals, families and communities as they work to strengthen their wellbeing and mental health. Our vision is to have a connected community where all people thrive.

WHAT'S THE OPPORTUNITY?

We have an exciting opportunity for Student Support Worker to join our Youth Development Team The Student Support Worker supports program participants by providing individual, academic, social and financial supports to help students attain the skills needed to successfully navigate school, community and social resources.

In this role you will build relationships with students and their families. Our Student Support Workers monitor student progress and offer suitable referrals for students and their families both within Camino and to other support agencies, including schools and social/recreational programs.

WHY WORK FOR US?

We are an organization that serves individuals, families and communities within the Waterloo Region We are excited about our work, the impact we have in the community and our people (our people are our superpower). We are committed to doing what is best for our community and to developing our people.

Join us to:

• Do work that matters

• Be part of a caring, passionate, and collaborative workplace that lives its values

• Learn a ton and support us in creating a more seamless experience for individuals, families and our community

• Be a part of our diversity, equity, and inclusion journey

• Put the people we serve at the centre of everything we do

• Have a positive impact in our community

• Work with an organization that supports your growth and provides opportunities for you to use your transferrable skills among other teams and programs.

WHAT YOU'LL BE DOING:

• Apply a trauma-informed and equity-driven approach in all interactions, demonstrating knowledge of neurodiversity, youth mental health, and the diverse social and cultural factors that influence youth wellbeing and belonging
• Establish and maintain positive, effective and supportive relationships with schools, community centres, and volunteers through regular contact and communication
• Work within a community school setting to build trusting, supportive relationships with students, helping them navigate and thrive in their unique high school experiences
• Provide individualized support to students to strengthen their academic, social, emotional, and mental health wellbeing through one-on-one check-ins, referrals to appropriate community resources, and connection to school supports
• Support youth in exploring and preparing for post-secondary education, training, and workplace opportunities, while maintaining accurate data collection, documentation, and case notes
• Demonstrate strong communication, organization, and time management skills to effectively manage a caseload and coordinate supports in collaboration with school and community partners
• Where appropriate and needed, develop and/or facilitate programs that provide an academic and/or social experiential learning opportunity for students (e.g., social programming sites, tutoring sites)
• Oversee the operation of a programming site by managing student behaviour, resolving and/or reporting incident or issues involving students, volunteers or facilities per defined policies and procedures, and maintaining a safe and welcoming environment.
• Organize space, routines and materials daily for academic or social programming based on specific requirements of the space, needs of the community, and familiarity with youth in program
• Organizing daily transportation of programming supplies and technology to and from the site
• Model for volunteers the skills and techniques for positively engaging students in a variety of settings, providing suggestions and support when necessary.
• Attend programming team meetings to maintain connections with your teams and to plan ahead

WHAT WE'RE LOOKING FOR:

• Minimum 2 years of experience working with children and/or youth and their families

• Ability to support youth with special needs, youth at risk and youth from low income and/or culturally diverse communities

• The ability and drive to develop programming for high school aged students

• A valid driver's license with access to a vehicle

• A positive attitude and willingness to learn and be an exceptional team player

• This role requires availability to work evenings to meet the ongoing needs of students and their families. Some weekend work and working beyond the regular work schedule may be required from time to time.

ARE THERE BONUS POINTS?

Yes We'll give your application extra credit if you have one or more of these:

• Knowledge of Family Systems and family and youth engagement

• Fluency in languages spoken within the communities we serve (e.g. Arabic, Spanish)

• Safe Food Handling and First Aid Certified

ANYTHING ELSE I SHOULD KNOW?

• Must be legally eligible to work in Canada

• Satisfactory criminal record check for vulnerable sector

• Must be able to provide either proof of COVID vaccination or documentation providing a satisfactory reason under the Ontario Human Rights Code for not being vaccinated

• This role requires availability to work evenings to meet the ongoing needs of students and their families. Some weekend work and working beyond the regular work schedule may be required from time to time.

• Wage: This role is a Practicing Professional 2 (PS4) and the hourly pay range is $ $37.29

• The closing date for this posting is November 28, 2025.

OUR COMMITMENT TO EQUITY

Camino is an equal opportunity employer and supports workforce diversity. At Camino we believe that diversity enriches our performance, clients, services offered, the communities where we live and work, and the lives of our employees. Should you require accommodation during the recruitment process, please contact Human Resources ). While we thank all applicants for their interest, only those candidates selected for an interview will be contacted.

As we continue to be responsive to the changing needs of our communities, we acknowledge the historical and present-day violence and systemic barriers that continue to harm members of our Region and that we must ask ourselves not if we are complicit, but how.

Camino is committed to developing anti-oppressive practices and equitable outcomes for the families we serve while ensuring that our programs reflect and meet their needs. We recognize that we must work in collaboration with others to dismantle systems of oppression, discrimination, and violence that people face as a result of their diversity, beliefs and identities.

Building equity takes time, resources, intentional commitment and behavioural change. It is an ongoing process, and we start by recognizing the racism and discrimination faced by Indigenous people, Black people, Asian communities, racialized people, ethnic or linguistic groups, members of the 2SLGBTQIA+ communities, unhoused people, people with mental illness and people with physical and intellectual disabilities.

To help us create change and ensure that we can continue helping families thrive, Camino has invested in antiracism and anti-oppression training for all our employees. In addition, we have engaged in an organizational assessment to identify and address gaps. We have also created an Equity Leader position to help ensure our policies, processes, and practices eliminate any existence or influence of systemic racism across our organization.

We have a lot of work to do and we are committed to keep moving forward on this learning journey. We will continue to listen, learn, and take action to ensure that everyone at Camino experiences true equity, empowerment, and inclusion.