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Operations Manager At Bvi Sugaring
5 hours ago
BVI Sugaring is a well-established beauty and wellness studio with more than a decade of excellence in sugaring, laser hair removal, skincare, and advanced aesthetic services. We are known for our warm environment, high professional standards, and exceptional guest care.
We are searching for a Daily Operations Manager who embodies professionalism, maturity, and a genuine passion for creating an elevated client experience.
What We're Looking ForWe welcome candidates who naturally bring:
Warmth and kindness
Professional presentation
Clear, respectful communication
High emotional maturity
Strong organizational habits
Responsibility and integrity
A calm, grounded presence during busy days
A genuine desire to support a boutique, high-standards environment
This role requires someone who represents the studio with grace, confidence, and care.
Minimum Requirements (Non-Negotiable) Must be 20 years of age or older
Minimum 1 year experience in beauty, wellness, spa, hospitality, or customer service
Professional appearance and polished communication
Ability to multitask and stay calm under pressure
Experience supporting client-facing environments
Able to work Saturdays
Legally eligible to work in Canada
As our Daily Operations Manager, you will:
- Welcome clients and create a warm, boutique experience
- Oversee daily studio flow, schedules & room turnover
- Support staff communication and coordination
- Maintain high standards of cleanliness and safety
- Manage inventory, supplies, ordering & storage
- Model professionalism, respect, and maturity
- Ensure rooms and front desk stay organized and presentable
- Assist with client communications (texts, reminders, confirmations)
- Support sales: memberships, retail items, and add-on services
- De-escalate concerns or questions with calm professionalism.
- Keep daily logs, cleaning checklists & protocol standards updated Who Will Thrive in This Role
- Someone who is:
- Detail-oriented and reliable
Friendly but firm when needed
Great at communication and teamwork
Passionate about creating a comforting experience
Confident in maintaining structure and consistency
Proud to represent a boutique wellness brand - Compensation
Discussed during the interview.
Performance incentives available.
How to Apply
Only applicants who complete our Pre-Screen Application Form and meet the required criteria will be contacted for an interview.
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