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Operations Manager At Bvi Sugaring

2 weeks ago

Barrie, Ontario, Canada BVI SUGARING Full time

BVI Sugaring is a well-established beauty and wellness studio with more than a decade of excellence in sugaring, laser hair removal, skincare, and advanced aesthetic services. We are known for our warm environment, high professional standards, and exceptional guest care.

We are searching for a Daily Operations Manager who embodies professionalism, maturity, and a genuine passion for creating an elevated client experience.

What We're Looking For

We welcome candidates who naturally bring:

Warmth and kindness

Professional presentation

Clear, respectful communication

High emotional maturity

Strong organizational habits

Responsibility and integrity

A calm, grounded presence during busy days

A genuine desire to support a boutique, high-standards environment

This role requires someone who represents the studio with grace, confidence, and care.

Minimum Requirements (Non-Negotiable)

Must be 20 years of age or older

Minimum 1 year experience in beauty, wellness, spa, hospitality, or customer service

Professional appearance and polished communication

Ability to multitask and stay calm under pressure

Experience supporting client-facing environments

Able to work Saturdays

Legally eligible to work in Canada

Role Responsibilities

As our Daily Operations Manager, you will:

  • Welcome clients and create a warm, boutique experience
  • Oversee daily studio flow, schedules & room turnover
  • Support staff communication and coordination
  • Maintain high standards of cleanliness and safety
  • Manage inventory, supplies, ordering & storage
  • Model professionalism, respect, and maturity
  • Ensure rooms and front desk stay organized and presentable
  • Assist with client communications (texts, reminders, confirmations)
  • Support sales: memberships, retail items, and add-on services
  • De-escalate concerns or questions with calm professionalism.
  • Keep daily logs, cleaning checklists & protocol standards updated Who Will Thrive in This Role
  • Someone who is:
  • Detail-oriented and reliable

    Friendly but firm when needed

    Great at communication and teamwork

    Passionate about creating a comforting experience

    Confident in maintaining structure and consistency

    Proud to represent a boutique wellness brand
  • Compensation

Discussed during the interview.

Performance incentives available.

How to Apply

Only applicants who complete our Pre-Screen Application Form and meet the required criteria will be contacted for an interview.

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