Current jobs related to Hotel Houseperson - Delta BC VK B - Delta Hotel Vancouver Delta by Marriott

The brand new Delta Hotel by Marriott is now open in Delta, British Columbia, and we are looking for a detail oriented House Person to join our growing team.

If you have a passion for guest service, then we want you to be a part of our team The Houseperson will be responsible for ensuring the hotel is safe, secure, clean and organized throughout the night and early morning.

The Housekeeping Department is a crucial part of our overall operation and there is never a dull moment. It is a physically demanding job, and one where perfection is the minimum standard – if you love to clean and want to be a part of a team where your leaders are going to be rolling up their sleeves and working alongside you to get the job done, then look no further We all work together to make the hotel shine so that guests can have the best experience possible. Join our hotel team as we take on the mission to provide exceptional service to our guests

Duties and Responsibilities

• Perform regular walks of the guest room floors and other areas to ensure all is clean, safe, and secure
• Enforce the rules of the hotel to ensure the safety and security of hotel guests, visitors to the property, employees and hotel property
• Perform additional maintenance, cleaning or service tasks assigned by Supervisors, Department Managers, or General Manager

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and brand goals

• Take initiative to offer friendly assistance or answer questions from our guests

• Thoroughly understand and implement brand service culture
• Perform regular walks of the guestroom floors and other areas to ensure all are clean, safe, and secure
• Stock and sort supplies

• Vacuum, clean, dust and polish public spaces

• Perform duties to close the pool and fitness centre

• Deliver and retrieve items on loan to guests e.g. iron and ironing boards
• Ensure security of guest rooms and privacy of guests
• Perform rotational cleaning duties as required

• Perform additional maintenance, cleaning or service tasks assigned by Supervisors, Department Managers, or General Manager

• Perform other duties as required

Qualifications and Attributes

• Proficient in both verbal and written communication

• Basic reading, writing, math skills and the capacity to work on a computer

• Completion of high school diploma or related vocational training preferred
• A Certified Pool (CPO) license is an asset but not required
• Ability to work Night Shifts

• Ability to lift, pull, or push items weighting up to 100 pounds/45kilograms

• Working knowledge of basic plumbing, electrical skills, preventative maintenance procedures, and reasonable understanding of building equipment hand tools

What We Offer...

• Competitive starting wages

• Accommodated scheduling practices to give team members the optimal work/life balance that suits your needs.

• Professional development training. You can take all the training you want/need, and we'll satisfy your eagerness to learn and grow with us.

• A robust group benefits package for all part-time or full-time team members that includes access to all employee assistance programs that support mental, financial, physical, and emotional well-being.