Cloud Operations, Senior Specialist

Cloud Operations, Senior Specialist At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that's not all. Whether we're leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada. Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical virtuosos and high-performance application developers? We want to hear from you. As a Cloud Operations, Senior Specialist, you will support the management, operational support, and optimization of secure, scalable, and resilient cloud environments. This role combines cloud engineering, site reliability engineering, and security-driven DevSecOps, practices, to ensure operational excellence across cloud platforms. This is a critical role where you will be heavily engaged in shaping the future of Canadian payment systems. You'll be responsible for:

• Administration of cloud environments, managing cloud services and cloud infrastructure to ensure optimal performance and reliability.
• Responding promptly to operational issues, performing troubleshooting and corrective actions, ensuring minimal downtime.
• Driving Infrastructure-as-Code adoption and automation to streamline operations and reduce manual effort.
• Enforcing security policies for cloud operations ensuring they meet organizational and regulatory standards.
• Supporting migration strategies and modernization initiatives for enterprise workloads.
• Leading root cause analysis for critical incidents and implementing preventive measures.
• Assisting internal customers in using cloud services effectively, including creating reports, managing service requests, and ensuring efficient use of cloud resources.
• Supporting disaster recovery, business continuity, data backup and restoration activities, and ensuring the integrity and availability of the cloud environments.
• Creating and maintaining documentation for cloud operations processes and procedures.
• Collaborating with engineering, security, and product teams to align cloud strategies with business objectives.
• Evaluating emerging technologies and recommending solutions to enhance cloud reliability and security.

You bring:

• A university degree in Computer Science, Computer Engineering, Information Systems or similar, or equivalent combination of education and work experience.
• 6 years in CloudOps, SRE or DevSecOps roles.
• Expert-level knowledge of AWS, Azure cloud infrastructure management, including core AWS, Azure services, cloud-based technologies, covering data storage, networking, and cyber security.
• Expert-level knowledge of container management and container orchestration solutions (Kubernetes).
• Solid understanding of networking concepts and virtualized environments within AWS/Azure.
• Experience with implementing and managing security controls, deep understanding of security frameworks, compliance standards, and risk management.
• Knowledge of database operations and AWS/Azure managed database services.
• Strong proficiency in IaC tools (Terraform, Ansible) and CI/CD systems (Jenkins, GitHub Actions).
• Advanced scripting and automation skills (Python, Bash).
• Experience with enterprise-grade monitoring and observability tools (Dynatrace, Splunk, Datadog).
• Eligibility to work for Interac Corp. in Canada in a full-time capacity.
• Ability to work on-call hours for support.

Interac requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Canadian criminal record check;
• Public safety verification;
• Canadian ID cross-check;
• 5-year employment verification;
• Education verification; and
• If applicable, Credit Inquiry and Social Media Check

How we work
We know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with:

Connection: You're surrounded by talented people every day who are driven by their passion of a common goal.

Core Values: They define us. Living them helps us be the best at what we do.

Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

Education: To ensure you are the best at what you do we invest in you

Please be aware of certain individuals fraudulently using Interac Corp.'s name and logo to offer fictitious employment opportunities. Interac Corp. will never ask, solicit, nor accept any monies in exchange for employment opportunities. Any such offers of employment are fraudulent and invalid, and you are strongly advised to exercise great caution and disregard such offers and invitations.

Please note that under no circumstances shall Interac Corp. be held liable or responsible for any claims, losses, damages, expenses, or other inconveniences resulting from or in any way connected to the actions of individuals performing such fraud. Further, such fraudulent communication shall not be treated as any kind of offer or representation by Interac Corp. or its subsidiaries and affiliates.

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