Field Service Technician

2 weeks ago

Brampton, Ontario, Canada This posting Full time
This posting is a reoccurring posting, we may not necessarily have an available position at this time.  
 
About this Position
To support our Sub contractor with Equipment Management & Repairs
To reduce United's Equipment Management costs (Service/Repair/Resources)
To assist Regional teams to manage the Equipment Services process relating directly to customer requirements  
Duties and Responsibilities  
Primary Responsibilities:  
-Perform quality repairs that meet service standards for all Service Calls
- Train operators/partners on managing their equipment and reducing their repair costs
- Responsible for reducing the number of callbacks for individual service
  calls 
- Responsible for managing the inventory of parts required to service the
  Brampton workshop
- Complete audit for the inventory of parts as required by United
- Responsible for ensuring data integrity within Service Requests and within
  technology provided
- Support equipment repair process as per United's Vision, Values and
  Strategy  
Additional Responsibilities:

Perform all daily functions in alignment with company mission, vision, and values
Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners
Adhere to all company policies, procedures, and labour laws
Protect company assets from damage and misuse

Job Requirements and Expectations
Be available to address customer or subcontractor needs and concerns

Ability to deal with a high level of stress and promptly solve problems as they arise.
Ability to work flexible shifts on a rotational basis.

Skills
Excellent technical skills

Detail-oriented.
Ability to solve problems and work with others
Effective planning, organizing and budgeting skills
MS Office (Word, Excel, E-mail) proficiency
Outstanding organizational and time management skills
Excellent verbal and written communication skills
Outstanding decision maker
Sound knowledge of the cleaning industry would be an asset

Education/Experience

 Completion of secondary school or equivalent experience
Computer knowledge
Valid Drivers' License
Knowledge of material and labour costs
Customer service experience
3-5 years technical experience on cleaning equipment repairs would be an asset
Technical training on cleaning equipment repairs would be an asset

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