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Service Technician

2 weeks ago

Waterloo, Ontario, Canada Atlas Copco Full time

Your Role
To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

  • You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers
  • You will set, install, and pipe compressor systems.
  • You will display the ability to absorb a higher level of learning including VSD's, refrigeration, industrial networks, remote monitoring, and air audits.
  • You will pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
  • You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
  • You will completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,
  • You will attend training at our Air Academy and train with Senior Service Technicians
  • You will promote and practice proper safety procedures and correct use of personal protective equipment
  • Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations.
  • You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel & possible overnight travel depending on the assigned territory
  • You will be subject to random drug testing.

To succeed, you will need

  • You have 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
  • You are able to work independently and complete tasks within assigned deadlines.
  • You are customer-focused and take ownership of meeting the customer's needs.
  • You can use computers to complete work orders, ordering parts and training.
  • You can supply all basic required tools.
  • You will participate in occasional travel to Rock Hill, SC for paid training.
  • You are able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling. You have a basic understanding of mechanics and electrical theory.
  • You have the ability to use computers to complete work orders
  • A High School Diploma or equivalent is required, certifications are a plus (EPA Certified)
  • You have a valid driver's license and are fluent in English.

In return, we offer you

  • Flexible benefits plan including medical, dental, and vision.
  • Generous 401 (k) retirement plan match in addition to an automatic contribution.
  • Competitive paid time off and sick time.
  • Life & Disability insurance.
  • Paid training
  • Excellent paternal, adoption, and maternal leave.
  • Equipped with a company vehicle, laptop, cell phone and uniform.
  • -$28- $30 / hr. Salary based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible and overtime begins after completing 8 work hours in a day.

City
Waterloo, Iowa

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Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.