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Role: Hybrid-3-4 days TD client office.
- Card Application
Strong background in KYC, AML, and customer onboarding processes.
- Payment
Experience with payment rail operations (ACH, SWIFT, FedWire, RTP).
Hands-on with payment account management, compliance, and collections
- Core Dispute Lifecycle
Experience in chargebacks, fraud control, compliance, and customer service escala
- Account Management
Managed card activation, credit line adjustments, and customer contact update
- Balance & Settlements
Exposure to cash advances, refunds, fee reviews, and financial reporting cash flow management, and settlements.