Temporary Full-Time Evolve Fleet Support

Why BCAA?
Feel proud of what you do and help shape the future of BC at a BC Top Employer. We're driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

Join Our Team as a Temporary Full-Time Evolve Fleet Support
We're looking for energetic and adaptable individuals to help keep our fleet of e-Bikes, e-Scooters, and other micromobility devices in top shape. Based out of our Burnaby office (3067 Beta Ave), this temporary full-time role runs until
September 2026,
with a 5-day consecutive work schedule—including at least two weekend days—and rotational shifts that may include early mornings or late evenings.

As an Evolve Fleet Support team member, you'll play a hands-on role in relocating devices, performing fleet preparation tasks, and ensuring every ride is ready for our members. In our fast-moving micro-mobility world, your adaptability, innovation, and attention to detail will directly contribute to an exceptional member experience and a fleet that's always ready for action.

Who you are:

• You're physically active and enjoy working outdoors across a variety of locations.
• You're detail-oriented and take pride in maintaining clean, safe, and functional vehicles and equipment.
• You're customer-focused and represent BCAA and Evolve with professionalism in every interaction.
• You're reliable, organized, and thrive in team settings with shifting priorities.
• You're comfortable with hands-on tasks, tech troubleshooting, and working independently when needed.

What you'll do:

• Wipe down fleet, helmet, and infrastructure ensure all devices, racks and signs are in excellent condition for users.
• Conduct inspections for visible damage and malfunctions on devices and helmets.
• Plug batteries in after battery swapping is completed using provided battery chargers (located in a designated workspace within the region).
• Swap (replace) batteries on devices
• Replace helmets
• Reposition fleet to designated parking zones
• Transportation of fleet to and from the field, staging/warehouse facility or repair locations.
• Represent BCAA and the Evolve to the public
• Providing customer support while in the field during interactions with the public and users
• Troubleshoot technical issues such as cell phone connectivity, GPS errors, and IOT device issues.
• Support Evo car share fleet operations as required
• Other in field responsibilities as assigned
• Receiving parts and supplies and managing inventory levels
• Preparing fleet for deployment according to standard operating procedures
• Organize and maintain any warehouse facilities
• Cleaning fleet equipment, including the removal of visible stains or dirt from devices
• Review daily and weekly reports; and managing daily activities to meet key performance indicators
• Manage fleet and parts inventory; submit necessary requests to the head office.
• Identify operational inefficiencies and suggest improvements to the Operation Manager.
• Perform other administrative tasks as assigned.
• Coordinates special projects as assigned to support daily fleet operations

What you bring:

• Superior verbal as well as written skills
• Superior attention to detail
• Intermediate knowledge of MS/ Office Suite (Word, Excel, Outlook)
• Basic CRM Tool Knowledge
• Demonstrated organizational, detail orientation, prioritization skills and time management skills
• Demonstrate ability to multi-task and work efficiently within deadlines
• Demonstrated problem solving and analytical skills
• Proven ability to work independently and proven ability to complete tasks from start to finish
• Proven communication skills(written/verbal) and ability to effectively communicate with various levels of management, team members and/or outside contacts
• Demonstrated ability to work effectively in a team oriented, high demand and fast paced environment
• Proven ability to establish solid interpersonal relationships, work independently with high initiative
• Physical: Primary functions require sufficient physical ability and mobility to work in the outdoors; walk, stand, and sit for prolonged periods of time
• Ability to lift/carry items more than 70 pounds
• Comfortable moving (rolling and stabilizing) e-bikes and e-scooters in excess of 90 pounds
• Comfortable riding (or learning to ride) e-bikes, e-scooters, and e-cargo bikes
• Class 5 Drivers' license in BC with clean driving record

The hourly range for this position is $24.95 to $31.18 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%.

What we offer:

• The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
• Career and personal development to help you grow and reach your goals.
• Incentives that recognize team and individual sales and performance.
• Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
• A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
• Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
• BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
• Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.
• for permanent employees

We're always looking for amazing people like you. Apply today
BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact