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Manager, Web
2 weeks ago
Requisition ID: 244890
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
PURPOSE OF JOB
The Manager of the Web & Marketing translation unit is responsible for a team of processionals who translate, from English to French, Web and marketing materials supporting the bank's business.
The incumbent maximizes in-house productivity by organizing work and managing time, and is responsible for outsourcing variances, while considering in-house capacity, budget and efficiency.
Major Accountabilities:
1.In collaboration with the Coordinator, the Manager of this unit assigns work to appropriate resources, which includes the following tasks:
•Prioritizes Web and Marketing projects and identifies appropriate resources. Maximizes in-house capacity to ensure most efficient use of resources.
•Prepares for the translation assignment by communicating with the Requestor to obtain further information about the request when all relevant details are not provided.
2.Revises texts translated by unit employees and external providers to ensure quality of language and accuracy of the text. Translates when specific situations require it.
3.Provides ongoing training and coaching to employees supervised. Assesses their performance and escalates any performance/HR issue to Senior Manager.
4.Contributes to maintaining a pleasant work environment in the department. Contributes to the smooth operation of the department by properly following the established administrative procedures: timely follow-up with employees and business partners, etc. Ensures the fair and equitable treatment of all team members. Participates in resolving issues presented in employee engagement surveys.
5.Participates in objectives planning, process definition and other management tasks related to her\his unit and as requested by Senior Manager.
6.Provides the highest quality of service to our business partners by ensuring that Service Level Agreements are met or exceeded.
Education/Work Experience/Designations/Other Information
- This position requires the following knowledge:
- Minimum 5 years of relevant professional experience, preferably in financial services
- BA specialized in translation (English to French)
- Excellent knowledge of French and English
- Solid leadership experience in a translation team
- Thorough knowledge of translation tools and Microsoft Office suite
- Working ability to manage several priorities simultaneously
- Member of OTTIAQ (an asset)
- Thorough knowledge of the banking environment/bank products and services
Location(s): Canada : Quebec : Montreal
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
