nursing scheduling clerk

7 days ago

Kitchener, Ontario, Canada Southbridge Healthcare LP Full time

NURSING SCHEDULING CLERK

Forest Heights, Long Term Care

Kitchener, ON

Full Time, Permanent, 


Southbridge Care Homes is currently looking to add one caring, passionate, and enthusiastic Nursing Scheduler to our amazing home. On a daily basis, reporting to the Director of Care, our Nursing Scheduler at Southbridge Ottawa. You will enhance the effective management and performs administrative duties, reception operations and scheduling duties within the Nursing Department.

As a Nursing Scheduler, you will be accountable for:

  • Perform clerical duties associated with the daily operation for the Nursing department
  • Adhere to established policies and procedures regarding quality assurance, occupational health and safety, environment, and infection control
  • Assist with communication to Physicians for outstanding Physicals required by residents
  • Attend all nursing related committee meetings and take meeting minutes
  • Respond to inquiries and concerns from residents, families, and staff, triaging the inquiries accordingly
  • Maintain purchase orders and inventory controls in relation to the Nursing department
  • Ensure that resident care supplies are distributed to all the units on a weekly basis
  • Establish and confirm resident dental, specialist, hairdressing, and outside appointments.
  • Ensure all transportations and schedule booked for residents (i.e. Dialysis appointments)
  • Input changes to the staff schedules daily and present them to DOC for approval; perform various clerical duties and prepare reports as required; maintain or assist in maintenance of resident records and files;
  • To answer absentee calls, identify replacement staff, and track and record all occurrences;
  • To interpret collective agreement for clarification purposes;
  • Organization of Resident Files/Charts on all Home Areas. Information includes but is not limited to Resident Admission, Discharge or Transfer To prepare and post the Nursing Department schedules as per contracts; prepare, post and maintain the daily nursing schedule, including making calls to staff;
  • Maintain the highest level of confidentiality 
  • Other duties as required

The ideal candidate will have the following qualifications and skills:

  • Post Secondary Certificate in Business or office administration or related program.
  • One year or more of experience in a similar position with working knowledge of general office operations.
  • Experience with scheduling of staff
  • Experience in Long Term Care with utilization of Point Click Care considered an asset 
  • Pleasant telephone manner with strong customer service skills Strong interpersonal and organizational skills, ability to work in a fast-paced environment and have exceptional time management skills
  • Experience with Microsoft office suite of applications

Interested applicants should apply directly through this posting. We would like to thank all applicants for your interest in working as part of our team Only those applicants selected to move forward in the recruitment process will be contacted.  

Southbridge Care Homes welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.

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