customer service assistant

6 days ago

Whitehorse, Yukon, Canada Titanium STORAGE Full time $30,000 - $40,000 per year

Overview
Languages

English

Education

  • Secondary (high) school graduation certificate

Experience
1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Business sector

Responsibilities
Tasks

  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive payments
  • Sell merchandise
  • Accept cash, cheque, credit card or automatic debit payment

Experience and specialization

Computer and technology knowledge

  • MS Excel
  • MS Windows
  • MS Word
  • MS Office
  • Quick Books

Additional information

Transportation/travel information

  • Own transportation
  • Own vehicle
  • Valid driver's licence

Work conditions and physical capabilities

  • Attention to detail
  • Work under pressure
  • Bending, crouching, kneeling
  • Handling heavy loads
  • Walking

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