Director, Loyalty

Requisition ID:

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Director, Loyalty & Partnerships Finance contributes to the overall success of the Loyalty & Partnerships team, Canadian Banking. Reporting into the VP of Canadian Banking Finance, Retail Banking, and partnering with the Loyalty and Partnerships team, the successful candidate will focus on fully understanding the business drivers underlying financial results, uncover value creating business insights and ensure flawless execution of all liability management and settlements across the Bank's loyalty programs and vendors.

Is this role right for you? In this role, you will:

• Be the financial lead in managing the liability structure for the Loyalty & Partnership business and ongoing rewards programs processes including all settlement and invoicing.
• Must be able to navigate a high degree of accounting complexity regarding loyalty provisioning and rewards accounting and manage key strategic external partner relationships.
• Work closely with the Loyalty business, manage the financial accounting and reporting process for multiple proprietary loyalty programs including reviewing key liability metrics and assumptions.
• Work with business partners, establishes a key loyalty metrics reporting framework that aligns with all partners and provides value-add business insights contributing to strategic
  
  decision making.
• Work together with various business partners, own the financial planning and analysis processes on behalf of the Loyalty and Partnership business.
• Demonstrate strong team leadership skills and develops top talent by creating a vision and organizational structure that will set the team up for success; championing a high-performance environment; and contribute to an inclusive work environment
• Show strong ongoing collaboration with Product and Finance Teams on monthly, quarterly and annual financial reporting of points liability and key metrics.
• Lead and own the monthly loyalty attestation process involving multiple stakeholders across Retail Product and Loyalty Infrastructure teams.
• Be the key point of contact on all financial metrics for loyalty rewards program, including cost per point reporting, loyalty P&L, points and liability forecasting.
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Do you have the skills that will enable you to succeed? We'd love to work with you if you have experience with:

• 7+ years in consulting, finance, and/or loyalty programs
• CPA/CFA and Business Degree or MBA, strong background in finance, mathematics,
• Demonstrated experience in Financial Accounting and Financial Planning and Analysis
• Excellent partnership skills with a proven ability to build strong relationships based on trust
• Strong modelling and business acumen
• Excellent written, presentation and communication skills, ability to communicate on a broad spectrum (from operational discussions to high-level, executive vision)
• Excellent analytical and critical thinking capabilities
• Results-oriented, self-starter, with highly effective strategic influencing and negotiating skills
• Strong leadership skills to motivate and lead team through times where deliverables are high pressure/high risk/tight timelines
• Demonstrated ability to work in a fast-paced, high-energy environment with a proven ability to meet multiple deadlines and tasks

What's in it for you?

• In-depth training to prepare you for the role, as well as ongoing coaching and feedback to help you succeed
• You'll be part of a diverse, collaborative, innovative, and high-performing team
• We offer a competitive rewards package:
• Performance bonus, Employee Share Ownership Program, and Pension Plan Matching
• Health Benefits from day one
• You will relish work-life balance, team events, and opportunities to participate in the community.
• Your career matters You will have access to career development and progression opportunities.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.