Supervisor, Mountain Adventures
2 weeks ago
Seasonal (Seasonal)
WHAT'S IN IT FOR ME?
- Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations
- Alterra Mountain Passes for your family;
- Discounts on Blue Mountain Lift tickets for friends and family;
- Free skating;
- Staff priced meals &Starbucks treats;
- Staff room rates at all our hotels;
- Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more
HOURLY RATE: $23.27/hour
FULL TIME HOURS
- 5 shifts per week
- 8-hour shifts
WHAT WILL I BE DOING?
This purpose of this role is to assist with the day-to-day operational support of the Mountain Adventures attractions, while maintaining a high level of guest and employee experience.
- Works alongside staff in all areas of the operation, performs the duties of a Mountain Adventures Team Lead when required.
- Sets clear expectations for staff, motivates, coaches, & recognizes great performance. Including but not limited to onboarding new employees, training, rewards & recognition, and assists in developing performance reviews and corrective coaching.
- Provides staff with the tools that they require to complete the job and/or task expected of them.
- Operates POS and performs cash handling duties at applicable attractions.
- Ensures that daily expenses and labour schedules meet daily budget allocations.
- Ensures resources are available and in good working order and that training and communication are delivered to achieve a highly productive, efficient environment with minimal downtime that produces high quality product(s) and service(s).
- Participates in and deliver programming and training that unites employees around purpose and fun and therefore results in high employee engagement and high retention and return rates.
- Fosters a culture of teamwork between all employees to achieve the department's targets.
- Uphold the department standard related to the documentation of training required by government agencies pertaining to risk and safety.
WHAT DO WE NEED FROM YOU?
- Previous experience working Attractions/Recreation an asset.
- Rescuer Certification required (in-house training provided).
- Understands basic management approaches such as work schedules and has somewhat advanced but limited process knowledge specific to their job area; requires no secondary education and 3 years of experience in related work.
AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE
Blue Mountain Resort Company Overview
Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.
Alterra Company Overview
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.
Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
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