Healthcare Security Access Control Officer

1 week ago

Truro NS BN A, Canada Paladin Security Full time

Healthcare Security Access Control Officer

Healthcare Access Control Officer

Position Summary

The Healthcare Access Control Officer will play a critical role in ensuring the safety and security of patients, staff, and visitors by operating advanced AI-powered weapon detection systems at the entrances of larger and regional hospitals within NSHA. This position requires exceptional communication and customer service skills to provide a safe, welcoming environment while maintaining a strong security presence.

Position Details:

Position: Full-Time Security Guard

Site: Colchester East Hants Health Centre

Hours: Rotational Shifts - 4 on 4 off, 12 hour shifts. Days and overnights.

Payrate: $20.50

Key Responsibilities:

  • Operate and monitor AI-based weapon detection and access control systems at designated hospital entry points.
  • Engage with patients, visitors, and staff in a professional, courteous, and empathetic manner while conducting screening procedures.
  • Respond to system alerts, conduct secondary screening when necessary, and escalate incidents according to NSHA security protocols.
  • Provide clear directions, support, and reassurance to individuals passing through the access control process.
  • Maintain accurate records of incidents, security breaches, and equipment performance.
  • Collaborate with healthcare staff, security teams, and law enforcement partners as required.
  • Uphold infection control and hospital safety policies while ensuring smooth traffic flow through entry points.
  • Contribute to a culture of safety, respect, and inclusivity within the healthcare environment.

Prerequisites & Qualifications:

  • Valid Security License (as per Nova Scotia regulations).
  • Prior experience in healthcare security, law enforcement, or access control (preferred).
  • Strong verbal communication, conflict de-escalation, and customer service skills.
  • Ability to operate advanced security technology, including AI-based detection systems.
  • Standard First Aid & CPR certification (CSA Approved)
  • Ability to remain calm, professional, and empathetic under pressure.
  • Physically able to perform duties, including standing for extended periods and responding quickly to incidents.
  • Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
  • Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
  • Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability

Why choose Paladin?

  • Opportunities for training and professional development.
  • Competitive wage and benefits package.
  • Free Uniforms
  • Company paid Security license
  • Dry cleaning & hemming/tailoring allowance
  • Paid vacation & sick days
  • Get paid your way with flexible daily pay options

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