account manager, retail

We are hiring About us

Headquartered in the United States, TP-Link is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

Established over 15 years ago, TP-Link Canada Inc. operates as the Canadian subsidiary, embodying values of professionalism, innovation, excellence, and simplicity. At TP-Link Canada, we cultivate a dynamic and forward-thinking work environment where every team member is valued, supported, and encouraged to thrive. Join us in driving the future of connectivity — we're passionate about what we do

We are hiring for an existent vacancy, seeking a passionate and engaging
Account Manager, Retail
to join our growing team. This role's focus is on negotiating contracts, closing deals, and establishing a strong, long-term relationship with high-level clients.

Thank you in advance for your interest in TP-Link. We look forward to reviewing your resume

Location
: On-Site | 88 Fulton Way, Richmond Hill, ON

Type
: Full-Time | Base Salary + Bonus + Group Insurance Benefits + Paid Time Off

Base Salary Range
:
|
 $72,000 - $108,000

Job Requirements:

• BSc degree in Business Administration, Sales or relevant field
• 5+ proven work experience in sales or account management role
• Solid background in dealing with key accounts and proven success in sales targets achievement
• Excellent listening skills
• Excellent communication and interpersonal skills
• Experience in leading presentations and negotiations
• Ability to build rapport and establish long term relationships with customers
• Strong negotiation skills to secure profitable contracts and maintain beneficial relationships with major clients
• Experience in developing strategic plans to increase sales and profitability within assigned key accounts
• Advanced problem-solving capabilities to identify issues within accounts and formulate effective solutions swiftly
• Proficiency in using CRM software and other sales tools, for managing client interactions, tracking sales opportunities, and analyzing customer behavior
• Understanding of sales performance metrics
• Exceptional organizational skills to manage multiple accounts simultaneously and ensure the successful execution of sales strategies and plans
• Ability to work well under pressure and meet stringent deadlines without compromising the quality of work
• Experience with data analysis and forecasting, and understanding market trends is highly desirable
• Experience in the networking/ network systems industry, Security Camera/ Smart Home is beneficial
• Eligibility to work in Canada

Essential Duties & Responsibilities:

• Develop and implement effective sales strategies for key national accounts
• Negotiate and close agreements with large customers
• Monitor and analyze performance metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Provide timely and effective solutions aligned with clients' needs
• Liaise with the marketing and product development departments to ensure brand consistency
• Stay up to date with new product launches and ensure sales team members are on board
• Develop relationships with key stakeholders and act as the point of contact for national clients
• Maintain high customer satisfaction ratings that meet company standards
• Develop and implement effective sales strategies to drive sales growth in assigned territories and sectors
• Manage, nurture and grow TP-Link's national accounts portfolio
• Develop and maintain strategic long-term trusting relationships with high volume clients
• Coordinate with various internal departments to ensure that customer requests are handled appropriately and in a timely manner
• Regularly review sales performance, aiming to meet or exceed targets
• Monitor competition within assigned region and ensure our products and services consistently meet customer needs
• Conduct regular business reviews and plan meetings with customers
• Provide expert customer insight to product, marketing and sales teams
• Occasional provincial/ interprovincial travel may be required

In Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), TP-Link Canada strives to ensure that all recruiting processes are non-discriminatory. If you require accommodation, please advise HR in advance of attending the interview.

TP-Link Canada is not using artificial intelligence to screen, assess, and/or select applicants.

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.