Territory Manager

Location: Remote (Canada) | Brand: Paystone | Department: Partnerships | Reports to: Director, Merchant Services

Paystone is a leading payments company focused on delivering innovative and scalable solutions to merchants across North America. Given our concentrated focus on hyper-growth, we are looking for a Territory Manager – Payments who is laser focused on driving partner sales results and operational execution across an assigned geographic territory in Canada. 

In this role, you will work closely with our 3rd Party Independent Sales Organizations/Agents (ISOs/ISAs), to drive  merchant acquisition, processing volumes and deliver a best-in-class partner experience. 

You will also be responsible for recruiting and onboarding new ISOs and drive the revenue growth of our payments and other lines of business. In addition, you will provide operational, deal support and coaching to existing and new partners. 

Your Focus

Partner Sales Growth and Territory Management

• Achieve and exceed sales targets for merchant acquisition, transaction volume, and revenue through existing ISOs/ISAs.
• Assist ISOs/ISAs with deal execution, pricing strategy and structure and building a winning strategy in the market.
• Monitor local market trends and competitive landscape to develop effective sales strategies in collaboration with other functional areas (marketing, sales ops, finance).

Recruit New ISOs/ISAs 

• Recruit, onboard, manage and coach new ISOs/ISAs to drive merchant acquisition
• Serve as the primary point of contact for all business needs, escalations, and strategic account activities.
• Build strong and consultative relationships and be a true partner in solving merchant business challenges.
• Conduct regular business reviews with ISOs/ISAs to evaluate performance and pipeline.

• 5+ years of experience in ISO/ISA management, sales, or business development in the payments industry.
• Strong knowledge of the Canadian payments ecosystem and ISO/ISA landscape with existing strong relationships in the market.
• Proven ability to manage revenue quotas and partner performance. 
• Ability to collaborate with cross-functional teams in a fast-paced environment.
• Dynamic thinker, ability to handle pressure and creative problem solver with a "Can-do" attitude.
• Experience with CRM and Collaboration tools like Salesforce, Slack, G-suite and other productivity based SAAS tools.

At Paystone, you'll have the opportunity to build and scale a territory, not just manage one. You'll work with a growing partner ecosystem, supported by experienced internal teams who understand the channel sales model and move quickly to enable success.

We empower our sales leaders with autonomy, trust, and the tools needed to drive real impact. Your insights from the field will help shape strategy, execution, and how we continue to grow our payments business across Canada.

• Initial Screening Interview – A conversation with a member of our People Experience team to learn more about your background, experience, and career goals.

• Manager Interview – A deeper discussion focused on your sales execution, operational experience, and alignment with the role.

• Peer Interview – Meet with members of the team to explore collaboration, communication style, and day-to-day working dynamics.

Perks & Benefits

• Compensation tied to market data
• We reward for contribution
• Flexible Time-off
• Unlimited vacation (yes, really)
• We're committed to career development
• Work from home
• Day 1 benefits including health, dental, vision, EAP, and disability insurance.
• Company events, an amazing team, and a culture that's grounded in people-first values.

Our Mission
By joining Paystone, you are joining a team that is future-focused and driven by our mission of creating Customer Driven Growth.

By helping our clients create better experiences for their customers, and in turn, motivating their happy customers to share their experiences with others, our platform creates the momentum for our clients to gain more happy customers. In other words, we win when our customers do.

Curious?
Good We want all the curiosity we can muster. Innovation stems from observation and questioning, so be eager, be innovative, and be ready to raise the bar.

Come check us out

About Us
Paystone is a leading North American payment and software company redefining the way merchants engage their customers and grow their businesses. The company's seamlessly integrated suite of automated payment processing, customer loyalty, gift card solutions, and now reputation marketing, is used by brands such as Irving Oil, The Source, Global Pet Foods, Kernels Popcorn, and many of the MTY Food Group's restaurant brands. Paystone's solutions are used at over 30,000 locations across Canada and the United States which collectively process over 10 billion dollars a year in bankcard volume. We employ over 200 employees and serve as the technology partner of choice for hundreds of partners across North America.

**Paystone is an equal opportunity employer. Should you require any accommodations due to disability please let us know at the time you are selected for an interview.**