Multi-Unit Retail Food Service Manager, Healthcare

Company Description

Grow your career with a company that shares your passion Our Health & Care Division has an exciting new opportunity to join the Sodexo team as our next Multi-Unit Retail Food Service Manager located in Vaughan.

Salary: $75,000 - $85, 000 (CAD)

At Sodexo, we do more than support healthcare - we help shape it. From retail food service and patient nutrition to environmental services and facilities management, our teams work behind the scenes to create safe, welcoming, and healing environments.

Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Job Description

How You'll Make an Impact:

The Multi-Unit Retail Food Service Manager oversees the daily operations and strategic direction of multiple retail and concession outlets within the healthcare site. This role is responsible for driving operational excellence, financial performance, and team leadership while ensuring an exceptional guest experience. The manager collaborates closely with culinary and operations teams to develop innovative retail programs, implement quality and safety standards, and identify opportunities for continuous improvement and growth.

As a Multi-Unit Retail Food Service Manager, you will:

• Coordinate and direct all retail and concession operations for the site.
• Oversee daily operations, including collaboration with the Executive Chef on menus and promotions, purchasing and ordering, inventory, and scheduling.
• Manage financial performance for the retail program, including labour and food costs, inventory, equipment, and materials.
• Supervise, mentor, and evaluate supervisors to ensure productivity, engagement, and effective use of team member capabilities.
• Achieve annual retail objectives and key performance targets.
• Maintain operational standards and lead continuous quality improvements.
• Support the marketing and promotion of the retail program.
• Conduct regular analysis of retail performance, identifying efficiencies and opportunities for growth.
• Ensure compliance with all Company and Client standards as well as Provincial/Federal legislation.
• Uphold all Food Safety and Occupational Health & Safety policies and procedures.

Qualifications

What You'll Need to Succeed:

• Minimum 5 years' experience in a busy retail environment In a management role
• Ability not only to lead the team to deliver on an innovative and high quality retail program, including branded concepts, but also to lead and inspire your team to look for ways to improve on what we already do to ensure we are exceeding the students' expectations.
• Experience in running and evaluating successful promotions
• Ability to work under pressure in a fast paced, team-centric and safety driven environment
• Proven organizational skills and strong computer/technology capabilities including Microsoft Office use and Social Media
• Proven cash handling experience
• Exceptional communication and interpersonal skills to effectively communicate with customers, clients and staff
• Ability to work, problem solve and provide solutions independently
• Genuine desire to provide customer service experiences beyond expectations
• A passion for food, people and service excellence
• A genuine desire to grow and learn

Additional Information

What Makes Sodexo Different:

Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo's latest awards here
• And so much more

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.

Follow us on social media to see first-hand what we are all about

Instagram: @SodexoCanada

LinkedIn: Sodexo Canada Careers

Facebook: Sodexo Canada

SodexoSJP