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Peer Support Worker

2 weeks ago

Toronto, Ontario, Canada Shelter Services Full time

Peer Support Worker

Contract: 3 Months

Job Summary:

We are hiring Peer Support Workers to support individuals experiencing homelessness, addiction, and mental health challenges. This role uses lived experience, harm reduction principles, and peer-based approaches to create a safe, welcoming environment for our guests. Lived experience with homelessness or substance use is a strong asset and encouraged.

Responsibilities:

  • Provide a safe, supportive, and non-judgmental space for shelter guests
  • Engage authentically with individuals experiencing homelessness, addiction, and crisis
  • Apply harm reduction principles in all interactions
  • Respond to overdoses using proper protocols (including oxygen & naloxone administration)
  • Build trust and support guests using peer-informed approaches
  • Monitor the environment for safety and wellbeing
  • Assist with conflict de-escalation using trauma-informed methods
  • Connect clients with services, resources, and additional supports
  • Communicate effectively with team members and supervisors
  • Complete documentation, incident reports, and daily notes
  • Support general shelter operations as needed
  • Complete daily Programming.

Qualifications:

  • Lived experience with homelessness, addiction, or recovery (strong asset)
  • Knowledge of harm reduction and overdose response
  • Ability to remain calm and empathetic in high-stress situations
  • Strong communication and interpersonal skills
  • Understanding of trauma-informed and person-centered support
  • Ability to work effectively in a team in a fast-paced shelter environment
  • Reliability, professionalism, and a commitment to supporting vulnerable populations

Contract Details:

  • 3-month contract.

How to Apply:

Please submit your resume and a brief cover letter outlining your interest and relevant experience.

Job Type: Fixed term contract

Contract length: 3 months

Pay: From $22.75 per hour

Expected hours: No more than 35 per week

Work Location: In person