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Order Fulfillment Manager

3 weeks ago

Regina, Saskatchewan, Canada Brandt Group of Companies Full time

Brandt Industries Inc. is currently seeking an Order Fulfillment Manager. This position is responsible for connecting the customer and the sales department to the manufacturing plants.

Duties & Responsibilities:

  • Responsible for the overall planning, maintenance, and delivery strategy for all Manufactured Whole Goods orders.
  • Prioritize new customer orders against available inventory or future production to provide an optimal shipping date.
  • Plan/configure truckloads and setups to optimize freight.
  • Manage and maintain whole good shipping schedules for each manufacturing facility.
  • Maintain accurate shipping dates in the customer Portal.
  • Liaise with manufacturing plants to ensure future production aligns to the priority and needs of the customers.
  • Responsible for the execution, maintenance, and accuracy of all intercompany transactions that moving whole good inventory between companies/warehouses
  • Participate in forecasting activities, making recommendations for future production that optimize order delivery potential (ie. low inventory management, seasonality factors, market trends, etc.).
  • Establishes processes and procedures for all order fulfillment activities, returns processing, and consumer contact including interacting with ERP system for all required tasks.
  • Develop metrics and reports to monitor departmental performance including on-time delivery, avg lead time to ship, inventory stocking levels, and order backlog health.
  • Identify process improvement opportunities; present project plans, options, and recommendations to Executive level Management; organize and lead any teams required to implement such improvements and manage the process to a successful completion.
  • Provide price estimates to sales department of custom attachments or options.
  • Develops metrics and reports to monitor departmental performance and other Consumer Direct fulfillment activities, this would include on time delivery, stocking levels and shipment levels.
  • Identify process improvement opportunities; present project plans, options, and recommendations to Executive level Management; organize and lead any teams required to implement such improvements and manage the process to a successful completion.
  • Responsible for all personnel management within the department including hiring, terminating, promotion etc.
  • Other duties as assigned.

Required Skills:

  • Excellent communication, presentation, and interpersonal skills.
  • Excellent organizational skills.
  • Previous experience in an Order Fulfillment, Large Parts Sales company, large warehouse environment with stock logic duties.

To learn more about this position please visit and enter the tracking code into the search field.

We would like to thank all candidates in advance for their interest in this position, however only those being considered will be contacted.