Regional Nursing Manager

Position Type: Full Time

Department: Clinic Solutions, PerCuro Infusion Network 

Work Location: ON, Canada

Work Arrangement:       Hybrid, Travel up to 25% (Western Ontario)

Work Hours: Monday to Friday - standard business hours

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

The Regional Nursing Manager is a key leadership position responsible for the clinical and operational performance of a portfolio of PerCuro clinics across Ontario. This individual will oversee local clinic operations, ensure clinical and service excellence, provide nurse education and training, and support fiscally responsible operations.  They will lead and coach a team of nurses and support the administrative and scheduling teams.

The Regional Manager will play a critical role in ensuring clinical excellence, patient safety and satisfaction, supporting new program launches, optimizing resource utilization, and executing strategies to improve patient care, staff performance, and patient satisfaction. This role is ideal for a dynamic, strategic, and people-focused leader with strong clinical insight

A Day in the Life (What you will do here):

Strategic & Operational Leadership

• Oversee regional performance of PerCuro clinics and ensure alignment with corporate and client strategic objectives.
• Work with Sr Leader to monitor and manage P&L performance across assigned clinics to ensure profitability and growth targets are met.
• Support regional strategies that enhance clinical, operational, and financial performance.
• Develop and execute continuous improvement initiatives in collaboration with cross-functional teams.
• Monitor and manage chair utilization and operational capacity for each clinic to ensure efficiency and maximize resource use.
• Analyze and manage supply usage across clinics to reduce waste and optimize cost-effectiveness.
• Provide in-person support in establishing new clinics, including equipment ordering and on-site setup.

Team Leadership & Talent Development

• Directly manage a regional team of nurses.
• Support and develop nurse education, training & clinic materials, including supporting translation.
• Recruit, mentor, and develop leadership and clinical talent through coaching, performance planning, and career development strategies.
• Foster a culture of high performance, accountability, and patient-centered care.
• Conduct regular team performance reviews and implement individualized development plans.

Program & Client Management

• Ensure programs meet patient enrollment, service delivery, revenue, and other key metrics.
• Serve as the direct support for nurses, patient issues, and service-related risks.
• Administer infusions and injections, providing local shift coverage and enhanced clinical support, as needed

Quality, Compliance & Reporting

• Ensure quality assurance and compliance with regulatory and internal standards across all regional clinics.
• Oversee adherence to program materials, SOPs, guidance documents, and RACI charts.
• Drive adherence to the Quality Management System including CAPAs, deviations, and client updates.
• Additional duties assigned by Manager

What you need to ensure you are set up for success:

• Bachelor's degree in nursing or equivalent; must be a Registered Nurse in good standing with the College of Nurses.
• 3-5 years of leadership experience in healthcare or patient support programs,
• Proven experience managing nursing staff.
• Strong knowledge of infusion services, specialty medications, and patient support program operations.
• Excellent communication, negotiation, and interpersonal skills; able to influence and engage stakeholders at all levels.
• Ability to lead through change and manage competing priorities in a dynamic, fast-paced environment.

What makes you a great fit for this team: 

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
• RRSP Matching Program

• The anticipated base salary hiring range for this role is $100k to 115k annually. The final base salary will be determined based on relevant experience, skills, and internal equity. 

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications.  We realize that not every candidate will meet every single desired qualification.  If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you

Accommodations can be made available upon request for those candidates taking part in the selection process.

Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.

#LI-SN1