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Program Lead, Operation Standards

7 hours ago

Toronto, Ontario, Canada Ornge Full time

PROGRAM LEAD

,

OPERATION STANDARDS

Reference #

Strong. Proud. Uplifting.

At Ornge, we believe that ordinary people can do extraordinary things.

Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care

.

We are

excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers.

Discover Ontario, Canada, and an exciting career with Ornge.

Position Title

Program Lead, Operations Standards

Department/Section

Paramedic Operations

Employment

Status

Permanent Full Time

Targeted

Salary

Range

$97,997.00-$

125,000.00

Work Mode

Hybrid (2 Days Per Week)

Existing Vacancy

Yes

Location

2695 Bristol Circle, Oakville

Hours of Work

37.5 hours/week – Monday to Friday

Posting Open Date

Friday November 14, 2025

Posting Close Date

Sunday November 30, 2025

The targeted salary range

is

supplemented by a competitive total

reward

s package. The salary offered to the successful candidate will consider a wide array of factors such as the individual's skillset, level of experience applicable to the role and internal equity considerations.

Uplifting Your Career at

Ornge

Be the Bridge Between Frontline and Operations

-

Are you ready to make a real impact?

Ornge is looking for a Program Lead

,

Operations Standards

who is a

dynamic

and connected

leader

with an understanding of

frontline realities

and the importance of alignment to

operational strategy. This role is eyes on the ground, solving day-to-day challenges, understand

s

how teams work, and driving programs that keep patient care safe, efficient, and innovative.

Why You'll Love This Role

:

  • B

ridg

e

gaps between operations and care delivery.
- Develop and maintain compliance programs aligned with Ministry of Health regulations and Accreditation Canada standards.
- Lead Simulation-Informed Design initiatives to influence aircraft, ambulance, and equipment development.
- Oversee procurement and evaluation of biomedical equipment and consumables—projects exceeding $1M in value.
- Keep clinically active while driving strategic improvements and operational excellence.
- Collaborate with Aviation, Logistics, Clinical Affairs, and external partners to standardize processes and elevate care delivery.

Responsibilities

:

  • Develop and maintain a compliance monitoring program to ensure adherence to operational policies, procedures, and regulatory standards.
  • Collaborate

and align

with

key internal and external

partners.
- Conduct root cause analysis on compliance issues and operational variances, recommending corrective and preventive actions.
- Develop risk management strategies to identify, assess, and mitigate compliance-related risks within operational processes

.
- Lead the creation, revision, and implementation of operational documents and procedures to support safe and efficient frontline operations.
- Ensure all documentation aligns with Ornge Policy, Ministry of Health guidelines, Accreditation Canada standards, and partner requirements.
- Design and implement a Simulation Informed Design program to guide the design of aircraft, land ambulances and paramedic equipment.
- Ensure equipment meets safety, continuity, and efficiency standards and complies with regulatory and accreditation requirements.
- Conduct reviews and audits as required to ensure appropriate care and custody of controlled substances in alignment with federal and provincial legislation.

Qualifications

:

  • Certifi

ed

Critical Care Paramedic, Advanced Care Flight Paramedic, Registered Nurse

(Critical Care/Emergency)

or Respiratory Therapist

.
- 10 years

+

in a related healthcare field

–

as noted above

with deep operational knowledge

.
- Experience in managing the design, coordination, and

delivery of related programs.
- Strong program development and project management skills.
- Experience selecting and implementing new biomedical devices and medical consumables

.
- Knowledge of the Ontario ambulance system

and regulatory frameworks

.
- Highly proficient in Microsoft Office suite.
- Expertise in compliance, quality assurance and operational standards

.
- Ability to lead innovation while maintaining clinical engagement.

Total Rewards

:

  • Comprehensive

H

ealth,

D

ental and

V

ision

B

enefit

P

lan.
- 24/7 Employee and Family Assistance Program.
- Premium Defined Benefits

Pension Plan Automatic Enrollment.
- Three

Paid Personal Days

(Pro-Rated for Year 1)

.
- Accrued vacation time starting at

three

weeks per year.
- PERKS

Employee Promotional Programs relating to personal

phone plans,

furniture,

home

/

car

insurance

,

travel,

fitness,

attractions

and

more
- T

uition reimbursement and

opportunities for

learning and development.

At Ornge, we are:

  • Community connectors.
  • Equity in healthcare.
  • Strong in our convictions.
  • Proud of the services we provide.
  • Uplifting in our mission, values, and services.

You can expect us to be:

  • Competitive in pay, benefits, vacation time and more.
  • Promoters of diversity.
  • Champions of inclusivity and accessibility.
  • Committed to your career advancement.
  • A tight-knit, supportive culture.

A bit about you:

  • You are driven by our collective desire to make a difference.
  • Excited by problem solving and excels at in-the-moment decision making.
  • Teamwork has always been where you thrive.
  • You are ready to put your skills into action in a fast-paced environment.

What's next:

  • If you are ready to uplift lives, apply directly online.
  • On apply, we'll send you an email on how to check your application status within Jobvite.
  • Ornge is committed to providing accessible accommodations in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please email us at

.
- Ornge encourages applications from candidates identifying as a member of a traditionally underrepresented group including First Nations, Métis, Inuit, and urban Indigenous peoples; Francophone persons; Black and racialized persons; members of 2SLGBTQIA+ communities; and persons with disabilities.
- Ornge communicates with candidates for job openings

by

email and does not incorporate AI technology in its recruitment process. Applicants are responsible

to check their

email

for updates

and

ensure they

can receive messages from unfamiliar senders.

W

e send time-sensitive information via

email;

it is

important

for applicants to check their email frequently. If we do not receive a response from applicants, we will

assume

that they are no longer interested in the position, resulting in the removal of their application from the competition.

Are

you ready to pursue a career that has a profound impact on communities across Ontario, Canada?

Join us

.

Ornge. Lives uplifted.