Global Clinical Order Manager

4 days ago

Mississauga, Ontario, Canada Roche Full time $90,000 - $120,000 per year

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. 

That's what makes us Roche.

As a Global Clinical Order Manager (GCOM) you will drive the  operational coordination and on-time execution of packaging orders of Investigational Medical Products (IMPs) for global and local studies in alignment with local standards and regulatory requirements. The GCOM focuses on all final pack-orders within the packaging horizon, that is, from conversion of planned orders into process orders, handover to manufacturing including QA release oversight. This includes an effective and efficient set-up of standard clinical packaging designs as well as the coordination of the material availability in collaboration with other PTDS teams and business partners. 

The Opportunity:

  • You will manage in-house packaging orders and will drive the "on-time in-full" delivery of IMPs. 

  •  You will be accountable for the set-up of Standard Packaging Designs in cooperation with the Clinical Supply Chain Lead (CSCL), other Production Enablement teams, Master Data Deployment team, Packaging Operations, and Quality Units.

  • You will be responsible for the set-up of non-Standard Packaging Designs whereby the Global Production Enablement Leader (GPEL) is accountable.  

  • You will manage operational issues and discrepancies with Quality Units. Escalates any major in-house packaging-related issue with impact to the end-to-end timeline to the CSCL. 

  • You will also enable the Medication Randomization process for blinded studies.

Who you are 

  • You will have Bachelor's degree in a relevant field with 3 years of experience in the pharma industry and/or supply chain management 

  • Proficiency ERP system experience, e.g. SAP, OMP or APO

  • APICS or SCOR certification (or equivalent), PMP/Operational Excellence/Six Sigma/Lean training or associated relevant experience are a strong plus

  • You will also be customer and patient focused, ability to create trustful relationships  with business partners

Relocation benefits not available for this position.

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.

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