Production Manager-Court Reporting

Are you a dynamic individual who thrives on being at the forefront of a high-growth, innovative and client centric organization? Join us as a Production Manager, in our Court Reporting division where you'll play pivotal role in upholding the excellence and efficiency that define Array Canada's Court Reporting Services.

About The Role
The Production Manager is responsible for the coordination and delivery of our transcripts to our clients. The importance of delivering highly accurate transcripts in a timely manner cannot be overstated. The Production Manager acts as the final set of controls to ensure everything we deliver to our clients meets our high standards. You'll work with our Court Reporters and Transcriptionists to ensure deadlines are met and format guidelines are adhered to; with other departments as a part of the life cycle of every job; and with clients to fulfil their requests and answer questions.

Responsibilities

• Editing, scoping, formatting, and quality control of transcripts and exhibits for delivery to clients
• Coordinating revisions with Court Reporters and Transcriptionists
• Managing electronic filing system to track assignment statuses, due dates, and transcript files
• Generating and reviewing client invoices
• Maintaining strict confidentiality
• Providing training for new team members
• Other related projects as assigned

Qualifications

• Excellent written and verbal communication skills in English
• Strong editing and proofreading skills
• Strong computer skills including proficiency with the MS Office suite
• Must be detail-oriented with the ability to work under tight deadlines
• Ability to follow and apply step-by-step instructions

The Following Qualifications Are Considered An Asset

• Working in Court Reporting or the legal field
• Stenograph products such as Case Catalyst
• RB9
• ASR tools

Work Requirements

• Must be a Canadian citizen
• Must reside and complete work in Canada
• Must have or be eligible for Reliability Status (security clearance)

What We Offer

• Competitive salary & incentives
• Comprehensive benefits package
• Flexible vacation & hybrid work options
• Professional development & career growth opportunities
• Collaborative, inclusive, and innovative work culture
• Exposure to cutting-edge technology in the legal services industry

Role Type: Permanent Full-time

Annual Salary Range: $60,000 -$65,000 dependent upon the individual's location, skills, experience and qualifications.

Work Hours: Monday to Friday from 8:30 am to 5:00pm. Role may require candidates to work outside of standard hours from time to time.

Work Location: Hybrid work with office location in Toronto's Financial District

Consistent with our commitment to a modern and efficient recruitment process, Array may utilize artificial intelligence (AI) tools to assist in the screening and assessment of applicants. These tools help our team identify relevant skills and experience more effectively. Please note that while AI aids in the initial stages, all final selection and hiring decisions are made by our human recruitment professionals.

This is an active recruitment for a newly created existing vacancy as we expand our Court Reporting team.

About Array
Array is a dynamic, rapidly growing legal solutions provider that is redefining the industry. Our name, Array, encapsulates both the comprehensive scope of our offerings and the assemblage of industry-leading experts that form our core.  With a synergy of creativity, dedication, and seasoned experience, we craft innovative solutions that not only resolve our clients' challenges but consistently surpass their expectations. As a forward-thinking, technology-driven organization focused on delivering innovative solutions to our clients, we pride ourselves on fostering a dynamic, collaborative environment where creativity and strategic thinking drive growth.

Array specializes in electronic discovery and data processing, managed document review, traditional services, court reporting and contract legal staffing services.  We have over 450 employees and 600 legal contractors across Canada and the US.  As we continue to scale, we are seeking experienced professionals to join our team and contribute to our ongoing success.

Join us and be a key driver to our success