Drug Access Facilitator

Monday to Friday; days

The Pharmacy Department at the Juravinski Cancer Centre effectively manages drug therapy for positive patient outcomes and is committed to oncology pharmaceutical care. Patient focused health care empowers pharmacist participation in both retail and general oncology settings. Working toward integration with the primary care teams, this allows for maximization of the pharmacists clinical role and provides enhanced pharmacy technician roles in drug distribution.

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners. 

To be considered for this opportunity applicants must apply during the posting period. All Internal applicants may apply online through the Careers website or by submitting a Competition Application Form. External applicants may ONLY apply via the Careers website. 

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact the Human Resources Service Centre at for assistance. If the applicant requires a specific accommodation because of a disability during the interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made. 
This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note\: the circumstances around an employee's exit will be considered prior to an offer of employment. 

Proficiency in both Official Languages, French and English, is considered an asset 

If this position is temporary, selection for this position will be as per the outlined Collective Agreements\: 

-Article 30 (k) – CUPE Collective Agreement 
-Article 10.7 (d) – ONA Collective Agreement 
-Article b) (ii) – OPSEU 273 Collective Agreement 
-Article 14.04 – OPSEU 209 Collective Agreement 
-Article 2.07 and Article 13 – PIPSC RT Collective Agreement

As a Drug Access Facilitator in the retail pharmacy, the incumbent will act as an advocate for the patient, working with them to secure drug funding and financial assistance through ODB, private insurance, and manufacturer-sponsored compassionate programs. The Drug Access Facilitator will liaise with the prescriber and pharmacy to ensure that all required documentation is in place, and will assist with coordinating delivery of medications when required. The Drug Access Facilitator will also identify patients who have their prescriptions filled at specialty pharmacies in an effort to have them transfer their non-compassionate prescriptions to the retail pharmacy.

1. Minimum of two years prior retail pharmacy experience (within the last 5 years)
2. Demonstrated proficiency in the Kroll Computer System
3. Demonstrated ability to interact with patients and members of the general public on issues of professional practice
4. Demonstrated effective communication skills (verbal and written)
5. Strong organizational skills and ability to prioritize workload
6. Experience in Chemotherapy preparation an asset
7. Hospital pharmacy experience preferred
8. Knowledge of word processing, spreadsheet, and e-mail systems are an asset

Candidates must have completed the following requirements related to registration with the Ontario College of Pharmacists prior to the application to this posting. No candidate will be successful to this position unless the candidate has completed all of the following:

• Completion of a recognized college level Pharmacy Technician Program

• Registration with the Ontario College of Pharmacists as a Pharmacy Technician (RPhT)