Functional Analyst

Job Type: Temporary Contract

Work Model: Hybrid

Reference code: 130899

Primary Location: Montreal, QC

All Available Locations: Montreal, QC; Ottawa, ON; Quebec City, QC

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

As a Functional Analyst at Deloitte, you will play a key role in understanding business needs and translating them into effective technical solutions. Offered as a 1-year fixed term employment opportunity, you will collaborate with users, developers, and product teams in an Agile environment to ensure requirements are well-defined, documented, and validated throughout the project lifecycle.

• Collect user needs and develop detailed requirements to inform analysis and solution design.
• Support users in understanding and validating business requirements.
• Write clear and comprehensive functional specifications and/or user stories in alignment with architectural frameworks.
• Contribute to the evolution and documentation of functional architecture.
• Participate in Agile sprints by supporting developers and validating user stories.
• Assist in the creation of prototypes to define and enhance customer experience.
• Create, document, and execute functional test scenarios; validate test results.
• Participate in integrated testing and prepare relevant test data.
• Provide post-implementation support and assist users during acceptance testing.

Deliverables:

• Summary functional analyses and impact analyses.
• Documentation of functional requirements and files.
• Documentation of functional testing strategies and scenarios.
• Prototypes (proofs of concept) as needed.
• End-of-intervention assessment, including observations, solutions, lessons learned, and recommendations.
• Other deliverables as required by the project

This is your opportunity to work in Operate at Deloitte. Operate services harness the latest technologies, talent, and capabilities from all over the world to deliver ongoing outcomes and client value. We do more than traditional business process outsourcing. We do more than just "keeping the lights on." We work shoulder-to-shoulder with clients and their customers, constantly adapting to the pace of change, to ideate, innovate, and embed continuous advantage at the heart of their operations. And we do it with the kind of drive and passion that comes from loving what you do—and who you do it with.

You are someone with:

• Minimum of 5 years of experience in the IT field.
• At least 2 years of experience as a functional analyst within the last 5 years.
• Demonstrated project experience in an Agile development environment.
• Excellent problem-solving abilities and attention to detail.
• Strong interpersonal and collaboration skills.
• Ability to work effectively in a fast-paced, Agile environment.
• Undergraduate degree in computer science or a relevant discipline recognized by the Ministry of Higher Education (or equivalent as per government standards).
• Strong analytical, documentation, and communication skills.
• Experience supporting users and teams throughout the project lifecycle.

Note: Bilingualism in French and English is required for this position due to the nature of the role having interactions with National & Global clients and project teams.

The salary range for this position is $72,000 - $138,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.