Google Chromebook – Partner Training

Description
This role is responsible for the end-to-end management of all retail training and enablement for Google Chromebook consumer partners in Canada. You will own the entire training lifecycle, from conceptualizing innovative learning solutions to delivering them in the field. The ideal candidate will develop and implement programs that boost engagement, drive advocacy, and ultimately increase sales and brand presence within the Canadian retail landscape.

The Chromebook Go-To-Market (GTM) team plays a critical role in growing the ChromeOS (Chromebook) ecosystem globally by collaborating with a variety of external Google Chromebook partners including OEMs, retailers, and other strategic partners.

Your deep expertise in Learning & Development (L&D), coupled with your proven retail consumer sales background, is essential to building a visionary training strategy and delivering educational experiences that are consistently engaging, memorable, and fun.

What's in it for you?

• Support a world leader in technology and information products in shaping the story that OEMs, retailers, and other strategic partners perceive, learn, and how they advocate for Chrome OS
• A competitive salary along with a full benefits package including health, dental, vision, life insurance, long-term disability, and paid time off. All supplementary benefits and employment practices are in compliance with all Canadian employment laws.

Responsibilities
What Will You Do?

• Strategic Planning: Develop and implement an annual, integrated retail training and advocacy plan for the Canadian market, tailored to local trends, opportunities, and business objectives.
• Content Development & Management: Collaborate with global teams and content creation agencies to tailor, localize, and develop engaging training materials (eLearnings, presentations, etc.) that are relevant for the Canadian market.
• Training Delivery: Deliver dynamic training through various forums, including train-the-trainer sessions, webinars, retailer roadshows, and other channel events. This also includes localizing and cascading global content and training programs as necessary.
• Advocacy Programs: Coordinate training events and Ambassador / engagement programs to foster positive experiences for retailer sales associates, encouraging them to drive Chromebook units in store.
• Stakeholder Collaboration: Cultivate strategic relationships and collaborate closely with internal marketing and sales teams, retail partners, and external agencies to ensure flawless execution of training initiatives.
• Field Training Support: Design, validate, and update field training resources and programs; recommended learnings and coordinate course changes, implement follow-up activities and reinforcement to sustain knowledge and skills (competency).
• Performance & Analysis: Set, monitor, and analyze key performance metrics for training programs, reporting on performance and optimizing plans to deliver on targets.

Qualifications
Qualifications / Experience:

• BA/BS degree or equivalent practical experience
• 3+ years experience building and executing comprehensive, dynamic training programs, preferably in a retail and/or consumer electronics environment.
• 5-7 years of progressive professional experience in the Consumer Electronics industry, with a focus on either retail leadership, or a corporate/headquarters function directly supporting retail sales execution.
• Well versed in adult learning and blended learning methodologies
• Proficiency in instructional design, delivery, and evaluation of training solutions.
• Strong interest in consumer electronics and computing, and the technical details of these products
• Understanding of the Canadian retail landscape, and experience working with various retail partners a plus.
• Track record of effectively managing strategic partnerships with internal and external stakeholders.
• Willingness to travel up to 25% of the time
• Full professional fluency in English and Canadian French

The incumbent(s) in this position should exhibit the following ACOSTA / Premium values:

• People Minded – Must show dignity and respect to all people
• Integrity – Must exemplify the highest degree of ethical behavior
• Results Oriented – Must show passion, pride and commitment to succeed
• Trust – Must be honest, sincere and confident ❏ Teamwork – Must build trusting relationships
• Innovation – Must progress through a combination of creativity, common sense and vision
• Balance – Must maintain an optimistic attitude and keep perspective on what is important in life

About Us
Premium Retail Services is a part of Acosta Group – a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.

With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that's why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it's merchandising, sales or brand advocacy, there's a spot for you on our team.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category:
Administration

Position Type:
Full time

Business Unit:
Marketing

Salary Range:
$95, $125,000.00

Company:
Premium Retail Services (Canada), Inc.

Req ID:
16331

Employer Description:
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