Quality Assurance Analyst

Meet MERAK — A Place to Grow

We're MERAK — a tight-knit, fully remote Canadian software consulting agency made up of passionate technology and business experts who love solving problems. For over 30 years, we've helped clients modernize, streamline, and thrive by delivering tailored software solutions, systems integration, and trusted advice designed to meet their unique business goals.

As a Microsoft Gold Partner and proud recipient of awards like Canada's Top Small & Medium Employer and Great Place to Work, we've built a culture that values collaboration, innovation, and continuous learning.

Right now, we're looking for a Junior to Intermediate QA Analyst who's excited to help us test better, build smarter, and ship confidently.

Let's be upfront: this role isn't for Senior developers looking for advanced architecture or team lead responsibilities. But if you're passionate about quality, have solid QA fundamentals, and are ready to grow — we'd love to chat.

What You'll Be Doing

This role is all about making sure the solutions we build meet the mark — from functionality to usability. You'll play a key role in catching issues before they reach production and helping deliver polished, user-friendly experiences to our clients.

Here's what your day-to-day might look like:

Participate in regular Agile ceremonies such as daily Scrum stand-ups, sprint planning, and retrospectives to stay aligned with the team and project goals.

Review functional and technical requirements to understand what we're building — and how to break it (in a good way).

Create detailed test plans, test cases, and test data for web and cloud applications.

Perform manual testing on front-end interfaces and back-end workflows (APIs, database validations, etc.).

Validate new features across multiple environments and document bugs clearly and thoroughly.

Run regression tests and support user acceptance testing (UAT).

Collaborate closely with developers, project managers, and business analysts to ensure quality is integrated from the start.

Help continuously improve our QA processes, tools, and documentation.

Stay curious and proactive by learning new testing methodologies, tools, and industry best practices to grow your skills and adapt to evolving technologies.

Must-Haves (Non-Negotiable)

These are essential requirements. If you do not meet all the following, this role is not the right fit — and we kindly ask that you do not apply:

Post-secondary education in IT, Computer Science, or a related field — or equivalent work experience.

1–3 years of hands-on QA experience in a manual or hybrid testing environment.

Experience performing manual testing, including functional, regression, and smoke/sanity testing.

Experience testing web-based or cloud applications across different devices and browsers.

Familiarity with bug tracking and test management tools (e.g., Azure DevOps, JIRA).

Understanding of Agile or Scrum methodology and experience working in sprint cycles.

Basic working knowledge of relational databases and the ability to write simple SQL queries.

Currently located in Canada and legally authorized to work here.

General Requirements

These qualities and skills are important for success in this role:

Solid understanding of the Software Testing Life Cycle (STLC).

Ability to develop and execute test plans, strategies, and detailed test cases.

Strong written and verbal communication skills — clear, concise communication is essential.

Comfortable working independently, managing your time, and meeting deadlines.

Proactive, curious, and committed to continuous learning and growth.

Adaptable and thrives in a remote-first, flexible work environment.

Nice-to-Haves

These are not required, but having any of the following will make your application stand out:

Experience with test automation tools such as Playwright, LambdaTest, Selenium, Postman, or Cypress.

Exposure to API testing and familiarity with basic version control systems (e.g., Git).

Awareness of performance testing tools like JMeter.

Experience with accessibility testing, including WCAG and AODA standards.

Familiarity with cross-browser and responsive testing.

Experience working with CI/CD pipelines or DevOps tools.

Hands-on experience with platforms such as Azure DevOps, TFS, or similar.

Experience conducting exploratory and end-to-end testing.

Completion of QA certifications or formal training courses.

Demonstrated interest in staying current with QA trends and best practices.

Who You Are (Beyond the Resume)

You bring more than just technical skills — you bring the kind of mindset that makes a team better. At MERAK, how you show up matters just as much as what you can do.

Here's how we'd describe the kind of person who thrives here:

You follow through. People know they can count on you, and you don't make excuses.

You do the right thing, even when no one's watching. Integrity isn't optional — it's how you work.

You own your work. When something doesn't go as planned, you step up and figure it out.

You're a team player. You share credit, welcome feedback, and listen before you speak.

You challenge the status quo. You look for better ways to do things and speak up when something doesn't make sense.

You're practical. You balance ambition with good judgment and always keep things grounded.

You keep things light. You bring energy, humour, and perspective — and you don't take yourself too seriously.

If that sounds like you, we think you'll feel right at home.

What to Expect

This role is intended for a junior to intermediate QA. Compensation is aligned accordingly — it's structured to support your development, provide meaningful work, and offer fair value at this level.

If you're a senior QA looking for compensation or responsibilities that match a lead or advanced role, this position won't be the right fit. Currently, we're not hiring at the senior level. If you're open to bringing your experience into a junior to intermediate role — with compensation to match — we welcome your application.

The MERAK Experience

We're a small, purpose-driven team that believes in doing good work with good people. When you join MERAK, here's what you can expect:

100% remote — We don't micromanage. We trust you to manage your time and get your work done from wherever you're most productive.

Flexible hours — We collaborate during a core window of 930 AM to 330 PM ET, but how you structure your day is up to you. Life happens — and we're good with that.

Supportive team culture — You won't find egos here. We value kindness, humility, and people who genuinely want to help each other succeed.

Meaningful work — We work with public sector organizations, healthcare providers, educators, and non-profits. The systems you help test are used by real people and make a real impact.

A voice that matters — Everyone on the team, no matter their role or level, has input into how we build and improve our work. Your ideas won't get lost in a backlog.

Lean and focused — We keep our processes practical, avoid unnecessary bureaucracy, and aim to ship work that's solid, smart, and used.

If you're looking for a role where you're trusted, supported, and part of something that matters — you'll fit right in.

Ready to Apply?

We'd love to hear from you — but we do ask that you meet all the must-have requirements listed. This helps us respect your time and ours, and ensures we're aligned from the start.

Please apply through the application link, where you'll be asked to provide a few additional details and respond to some questions. Taking the time to answer thoughtfully will help us better understand your experience, communication style, and interest in working with MERAK.

If we're a good fit, we'll be in touch