Practice Manager

3 days ago


Langley, British Columbia, Canada Transcounts Services Mohali Full time

Practice Manager (Bookkeeping Firm)

(Canadian/US Accounting)
Transcounts is a fast-growing accounting firm based in Langley, BC. We specialize in outsourced bookkeeping, fractional Controller/CFO services, payroll, and tax support for small and mid-sized businesses across Canada and the USA.

Location:
Langley, BC (200 St / 56 Ave). Hybrid: 1 day per week WFH allowed after probation; 2 days per week WFH after 1 year.

Role Overview

The Practice Manager will lead delivery for a portfolio of 30–50 small bookkeeping clients, ensuring accurate financial operations, timely reporting, and an outstanding client experience.

Key Responsibilities

Delivery & Quality

  • Ensure accurate and timely monthly bookkeeping, accounts payable/receivable, sales tax filings, and year-end preparation.
  • Own the client experience end-to-end, strengthening communication and trust.

Team Collaboration

  • Lead quality oversight across your client portfolio.
  • Hold bookkeepers and reviewers accountable to SOPs and Quality Checklists.

Customer Experience

  • Improve documentation flow, banking access, and communication channels.
  • Represent clients confidently in CRA/IRS reviews and handle non-audit escalations.

Onboarding

  • Own onboarding for assigned clients, with support as needed, and ensure the tech stack is configured correctly from day one.

Internal Rhythm

  • Record client meetings (unless the client declines) and save meeting notes in ClickUp for team visibility.
  • Provide daily/weekly asynchronous updates with bookkeepers and reviewers.

Path to Fractional Controller/CFO

You May Progress Into Controller/CFO Responsibilities After Demonstrating

  • Management of 50+ monthly clients and a team of 10+ members.
  • Strong technical mastery and consistently excellent delivery.

Must-haves (deal breakers)

  • Ability to work hybrid/on-site in Langley, BC (200 St / 56 Ave).
  • CPA or equivalent qualification.
  • CRA Represent a Client (Rep) account and ability to handle CRA/IRS reviews independently.
  • Minimum 2 years working in public practice (preferably fractional CFO/Controller, Big 4, or similar competitors).
  • Resident in Canada for at least the past 1 year.
  • 2+ years of QuickBooks Online (QBO) and/or Xero experience.
  • 1+ year of Canada/USA payroll experience and compliance knowledge (GST/sales tax, WCB, EHT, nexus).
  • Proven team management experience, including career progression of direct reports and managing teams of 3+ full-time members.
  • Experience owning month-end close and producing visual management reports for 10+ entities.
  • Experience with ecommerce (Amazon, Shopify, A2X), inventory, COGS, and multi-channel operations — strongly preferred.

Interview Process

  • 20-minute phone screening with HR.
  • 30-minute virtual interview with Anmol Singh, Director of Operations.
  • Final interview with Aman Mittal, CEO & Founder (onsite in Langley, BC).
  • Background reference check and offer.

Compensation & Benefits
Salary:
CAD 60,000 to 80,000

  • 2 weeks of vacation.
  • 5 sick/personal days.
  • Statutory holidays.
  • Health Spending Account (HSA) benefits up to CAD 1,500 per year.
  • Opportunities to design and lead finance & accounting solutions for SMB clients.
  • Hybrid work arrangement as noted above.

For questions or to apply, please contact

Skills: public practice,qbo,netsuite,bookkeeping



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