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Veterinary Assistant/Receptionist

2 weeks ago

Canmore, Canada Mountain Animal Hospital and Mobile Veterinary Care Full time

About Us

Mountain Animal Hospital is a privately owned, progressive small-animal practice located in beautiful Canmore, Alberta. We are committed to providing compassionate, high-quality veterinary care and creating a supportive, positive environment for both our clients and our team. As we continue to grow, we are looking for a Veterinary Technician Assistant/Receptionist to join our team.

Position Overview

This hybrid role supports both the front desk and the veterinary team. The ideal candidate is organized, patient-focused, great with communication, and comfortable working in a fast-paced clinical environment. You will play an essential part in ensuring smooth daily operations and excellent client service.

Key Responsibilities

Reception (CSR) Duties:

  • Greet clients warmly and provide exceptional customer service
  • Answer phones, schedule appointments, and manage client communications
  • Process payments and maintain accurate medical records
  • Support client education and follow-up communications

Technician Assistant Duties:

  • Assist veterinarians and RVTs with animal handling, restraint, and basic procedures
  • Prepare exam rooms, treatment areas, and equipment
  • Perform clinic cleaning, laundry, and restocking tasks
  • Support safe, low-stress animal handling
  • Assist with patient monitoring and other tasks as directed

What We're Looking For

  • Strong communication and customer-service skills
  • Ability to remain calm, kind, and organized in a busy setting
  • Comfort working with animals of all sizes and temperaments
  • Reliability, a positive attitude, and willingness to learn
  • Availability for weekday shifts and occasional Saturdays

Why Join Us?

  • Supportive, friendly team environment
  • Opportunities for learning, growth, and skill development
  • Staff discounts on veterinary services and products
  • Work-life balance in a stunning mountain community

How to Apply

Please submit your resume and a short cover letter telling us why you'd be a great fit for our team. We look forward to hearing from you

Job Type: Part-time

Pay: $19.00-$20.00 per hour

Ability to commute/relocate:

  • Canmore, AB: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

  • Administrative experience: 1 year (preferred)
  • Front desk: 2 years (preferred)

Work Location: In person