Veterinary Assistant/Receptionist
1 week ago
About Us
Mountain Animal Hospital is a privately owned, progressive small-animal practice located in beautiful Canmore, Alberta. We are committed to providing compassionate, high-quality veterinary care and creating a supportive, positive environment for both our clients and our team. As we continue to grow, we are looking for a Veterinary Technician Assistant/Receptionist to join our team.
Position Overview
This hybrid role supports both the front desk and the veterinary team. The ideal candidate is organized, patient-focused, great with communication, and comfortable working in a fast-paced clinical environment. You will play an essential part in ensuring smooth daily operations and excellent client service.
Key Responsibilities
Reception (CSR) Duties:
- Greet clients warmly and provide exceptional customer service
- Answer phones, schedule appointments, and manage client communications
- Process payments and maintain accurate medical records
- Support client education and follow-up communications
Technician Assistant Duties:
- Assist veterinarians and RVTs with animal handling, restraint, and basic procedures
- Prepare exam rooms, treatment areas, and equipment
- Perform clinic cleaning, laundry, and restocking tasks
- Support safe, low-stress animal handling
- Assist with patient monitoring and other tasks as directed
What We're Looking For
- Strong communication and customer-service skills
- Ability to remain calm, kind, and organized in a busy setting
- Comfort working with animals of all sizes and temperaments
- Reliability, a positive attitude, and willingness to learn
- Availability for weekday shifts and occasional Saturdays
Why Join Us?
- Supportive, friendly team environment
- Opportunities for learning, growth, and skill development
- Staff discounts on veterinary services and products
- Work-life balance in a stunning mountain community
How to Apply
Please submit your resume and a short cover letter telling us why you'd be a great fit for our team. We look forward to hearing from you
Job Type: Part-time
Pay: $19.00-$20.00 per hour
Ability to commute/relocate:
- Canmore, AB: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Administrative experience: 1 year (preferred)
- Front desk: 2 years (preferred)
Work Location: In person
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