information technology
8 hours ago
- Work Term: Temporary
- Work Language: English
- Hours: 30 hours per week
- Education: Bachelor's degree
- Experience: 7 months to less than 1 year
- or equivalent experience
- Work setting
- Private company, corporation or industry
- Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Perform Web-server backup and recovery operations
- Manage incidents
- Supervision
- 1 to 2 people
- Student status
- Full time enrollment
- Computer and technology knowledge
- Mainframe
- Shell script
- Linux
- Unix
- Networking software
- Internet
- Servers
- Desktop applications
- Programming software
- Programming languages
- MS Office
- MS Windows
- Oracle
- SQL
- ServiceNow
- Transportation/travel information
- Valid driver's licence
- Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
- Screening questions
- Are you authorized to work in Canada?
- Are you currently a student?
- Do you have experience working in this field?
- Employment terms options
- Early morning
- Other
- Use of artificial intelligence
- Employment terms options
- Weekend
- Other benefits
- Free parking available
- On-site housing options
-
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