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Director, Continuous Improvement

2 weeks ago

Aurora, Ontario, Canada Transcontinental Full time


Overview

Create value at TC Transcontinental.

At TC Transcontinental, we've got it made, and that's because of the expertise of our team.

We have been driving innovation since 1976.

With approximately 7400 employees, TC Transcontinental is a North American leader in flexible packaging, a Canadian retail marketing services provider, Canada's largest printer, and the Canadian leader in French-language educational publishing. Respect, teamwork, performance and innovation are the strong values held by the Corporation and its employees. TC Transcontinental's commitment to its stakeholders is to pursue its business activities in a responsible manner. We take care of our team, support each other and cultivate a sense of belonging for all.

We are looking for a continuous improvement director. This position is currently open and reflects a  new position created to support organizational growth.

The salary range for this position is $105,909 - $132,386 per year, commensurate with experience, education, and internal equity. This range is provided to ensure clarity and promote equitable access to employment opportunities.



Responsibilities

When your actions lead to success:

Leadership & Strategy

  • Define the vision, strategic priorities, and long-term roadmap for Continuous Improvement across all supported sites.
  • Lead the development, coordination, and execution of multi-site CI action plans that align with corporate goals and operational requirements.
  • Champion a culture of operational excellence, structured problem-solving, and continuous learning across all levels of the organization.
  • Build strong partnerships with senior leadership, site leadership, and functional teams to identify operational challenges and develop improvement solutions.
  • Ensure CI initiatives align with corporate policies, compliance standards, and business objectives.

Process Optimization

  • Oversee the deployment of Lean, Six Sigma, Kaizen, 5S, and other CI methodologies across production, fulfillment, and in-store marketing operations.
  • Guide the development and implementation of standardized processes, visual management systems, and workflow optimization tools.
  • Ensure the consistent use of KPIs and performance dashboards to monitor progress, drive accountability, and support data-driven decision-making.
  • Lead the identification of cross-site bottlenecks, systemic issues, and improvement opportunities through thorough process mapping, analysis, and benchmarking.
  • Promote operational consistency by driving the adoption of common best practices across all sites.

Internal Client Service

  • Ensure high-quality support and service delivery to internal clients through responsive, solutions-oriented CI leadership.
  • Work closely with site teams to understand operational requirements and support successful implementation of CI initiatives.
  • Facilitate collaboration and information sharing among sites to sustain improvements and leverage best practices.

Department Leadership & Resource Management

  • Provide strategic direction, coaching, and performance management for the CI team, ensuring strong capability, engagement, and development.
  • Structure departmental resources to effectively support multi-site operational needs, ensuring efficient work coordination.
  • Ensure sound human resources management, including hiring, development, and succession planning.
  • Foster a positive, high-performance work environment grounded in accountability and continuous improvement.

Project & Financial Management

  • Oversee major CI projects, ensuring timelines, deliverables, and measurable outcomes are achieved.
  • Present project progress, financial results, and operational impact to senior leadership.
  • Prepare and manage the department budget, ensuring tight financial control and alignment with organizational priorities.
  • Ensure that all CI activities comply with safety, quality, and environmental requirements.


Qualifications

When your expertise drives us:

  • Post-secondary degree in Industrial Engineering, Operations Management, Business Administration, or a related field; Master's degree an asset.
  • Minimum 8–10 years of progressive experience in operations, process improvement, or manufacturing
  • Demonstrated success leading large-scale, multi-site Continuous Improvement programs with measurable business impact.
  • Lean Six Sigma Black Belt strongly preferred
  • Advanced knowledge of Lean methodologies (5S, Kaizen, Value Stream Mapping, Standard Work, Visual Management, DMAIC, etc.).
  • Change Management Certification is an asset (e.g. ADKAR)
  • Proven ability to influence and collaborate with senior leaders and cross-functional teams across multiple sites.
  • Strong knowledge of Supply Chain and Manufacturing processes and systems (e.g. ERP)
  • Strong analytical, problem-solving, and decision-making capabilities, with a data-driven mindset.
  • Excellent communication, facilitation, and presentation skills – Experience Facilitating Kaizen events and process mapping workshops is an asset
  • Strong project and financial management skills, including budgeting and resource planning.
  • Strategic thinker with a hands-on approach and strong leadership presence.

When benefits really help you live better:

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include:

  • Competitive compensation with performance-based incentives and retirement savings plans with company match
  • Customizable group benefits including health, dental, life, disability, and travel insurance
  • Paid time off
  • Employee perks such as discounts on insurance, wireless plans, travel, and more
  • Career development opportunities
  • A dynamic, inclusive work environment where your voice matters and your growth is supported

TC Transcontinental is committed to fair, transparent, and equitable hiring practices. We disclose that no artificial intelligence (AI) tools or automated decision-making systems are used in our recruitment or selection process.

TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.

We are also committed to providing an inclusive and barrier-free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact

Send us your application. Create something with TC Transcontinental.