Bilingual- Customer Service Representative

9 hours ago

Halifax, Nova Scotia, Canada Support Services Group Full time
About the Call Center Representative Position

We're seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current and potential clients, you'll be responsible for providing top-notch assistance to those reaching out to us over the phone.

In addition to having excellent customer service skills, you'll also need to be detail-oriented and able to find solutions in a timely, efficient manner.

Call Center Representative Responsibilities
  • Handle inbound and outbound client calls in a timely manner
  • Follow company's call center scripts
  • Respond to customer needs efficiently and accurately, whether troubleshooting a problem, fielding a complaint, or assisting with other issues
  • Work with the client to verify or clarify information
  • Diffuse angry or upset clients as needed
  • Build relationships with customers based on trust and reliability
  • Record all conversations in CRM software, leaving accurate notes in case the client calls back and needs further assistance
  • Make sales or recommend additional services and products to customers
  • Attend all necessary training as needed
Call Center Representative Requirements
  • Must be able to speak French and English
  • Previous experience in a customer service role, preferably as a Call Center Representative
  • High school diploma/GED preferred
  • Exceptional customer service skills
  • Excellent organizational and multitasking skills
  • Superb verbal communication skills
  • Proficiency with computers, particularly CRM software and Microsoft Office Suite
  • Quick and accurate typing skills
  • Strong critical thinking and decision making skills
  • Bilingual speakers preferred

  • Customer Service Representative

    6 days ago

    Halifax, Nova Scotia, Canada Circle K Full time

    Store : 280 Lacewood Dr., Halifax, Nova Scotia B3M 3P6Customer Service RepresentativeAs a Customer Service Representative, you will enjoy:  Flexible schedulesLarge, stable employerOpportunities for fast career advancementTask varietyWeekly payNight shift premiumEmployee discountScholarship programYears of service Recognition programSupporting temporary...

  • Customer Service Representative

    9 hours ago

    Halifax, Nova Scotia, Canada Circle K Full time

    Store : 72 Cow Bay Road, Eastern Passage, Nova Scotia B3G 1A2Customer Service RepresentativeAs a Customer Service Representative, you will enjoy:  Flexible schedulesLarge, stable employerOpportunities for fast career advancementTask varietyWeekly payNight shift premiumEmployee discountScholarship programYears of service Recognition programSupporting...

  • Customer Service Representative

    9 hours ago

    Halifax, Nova Scotia, Canada Groupement DTA Full time

    Are you ready to make a difference in customer service?We're looking for a motivated and friendly Customer Service Representative to join our growing team in Halifax, NS. If you're passionate about helping others, problem-solving, and being part of a company that truly values its employees, this is the role for youWhy You'll Love Working Here:Competitive...

  • PermaShine Customer Service Representative

    9 hours ago

    Halifax, Nova Scotia, Canada O'Regan's Automotive Group Full time

    PERMASHINE CUSTOMER SERVICE REPRESENTATIVEWhat makes O'Regan's Automotive Group such a great place to work? Safety first Our top priority is the health and safety of our staff, clients and community. Not to mention our spacious and immaculate facilities and excellent leadership. O'Regan's is one of Canada's 50 Best Managed Companies that is committed to...

  • Customer Service Representative, Halifax

    9 hours ago

    Halifax, Nova Scotia, Canada Porter Airlines Inc. Full time

    Job SummaryThank you for your interest in joining the Porter team. Applications for this job posting will be considered for current and future openings. While we are excited to review your qualifications in advance, it may be some time before you hear from us based on the availability of start dates. If you are selected to continue with the application...

  • Customer Service Representative II

    2 weeks ago

    Halifax, Nova Scotia, Canada Staples Full time

    DescriptionStaples is business to business. You're what binds us together.Our customer service team supports our company through their confidence, knowledge and commitment to our customers. We're passionate about understanding customer needs, finding solutions that fit their business and supporting our customers every step of the way. We take pride in the...

  • Part-Time Overnight Customer Service Representative

    9 hours ago

    Halifax, Nova Scotia, Canada Circle K Full time

    Store : 5450 Inglis Street, Halifax, Nova Scotia B3H 1J7Customer Service RepresentativeAs a Customer Service Representative, you will enjoy:  Flexible schedulesLarge, stable employerOpportunities for fast career advancementTask varietyWeekly payNight shift premiumEmployee discountScholarship programYears of service Recognition programSupporting temporary...

  • Financial Services Representative

    9 hours ago

    Halifax, Nova Scotia, Canada CUA Full time

    Members of the CUA Team work to create and deliver a great banking experience to over 25,000 individuals and businesses across Nova Scotia.  The CUA Difference is a combination of flexible products, personalized service and quick decisions made here by people who know and love our Province.  CUA's continued growth and member satisfaction reflects a team of...

  • Bilingual (French and English) Account Manager III

    9 hours ago

    Halifax, Nova Scotia, Canada Robertson & Company Ltd. Full time

    Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction:Robertson is seeking a skilledBilingual (French and English) Account Manager IIIto join...

  • Junior Account Representative

    9 hours ago

    Halifax, Nova Scotia, Canada Hustle Notice Biz Full time $18 - $25

    Junior Account RepresentativeDepartment: Mark RinkEmployment Type: Full TimeLocation: Halifax, NSCompensation: $ $24.75 / hourDescription Job Title: Junior Account Representative Location:  Halifax, NS Job Type: Full-timeWe are seeking a motivated and enthusiastic Junior Account Representative to join our dynamic team. In this entry-level position, you will...