Current jobs related to Seasonal Customer Experience Representative - Cambridge, Ontario - Indigo Books & Music

  • Customer Service Representative Intern

    2 weeks ago

    Cambridge, Ontario, Canada Parrish & Heimbecker, Limited Full time

    Customer Service Representative InternP&H MillingP&H is the largest Canadian-owned milling company. The P&H Milling Group sources wheat from Western Canada, Ontario, and Atlantic Canada to produce quality flour and cereal products. The lineup includes hard red spring wheat flour for breads and other bakery products, soft winter wheat flour for cakes and...

  • Customer Service Representative Intern

    1 week ago

    Cambridge, Ontario, Canada Parrish and Heimbecker Full time

    Customer Service Representative Intern P&H MillingP&H is the largest Canadian-owned milling company. The P&H Milling Group sources wheat from Western Canada, Ontario, and Atlantic Canada to produce quality flour and cereal products. The lineup includes hard red spring wheat flour for breads and other bakery products, soft winter wheat flour for cakes and...

  • Customer Service Representative Intern

    2 weeks ago

    Cambridge, Ontario, Canada Parrish and Heimbecker Full time

    Customer Service Representative InternP&H MillingP&H is the largest Canadian-owned milling company. The P&H Milling Group sources wheat from Western Canada, Ontario, and Atlantic Canada to produce quality flour and cereal products. The lineup includes hard red spring wheat flour for breads and other bakery products, soft winter wheat flour for cakes and...

  • Customer Service Representative

    22 hours ago

    Cambridge, Ontario, Canada BMO Full time $34,750 - $44,900

    Application Deadline:01/04/2026Address:23 Queen Street West Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through...

  • Customer Service Representative

    6 days ago

    Cambridge, Ontario, Canada Genuine Parts Company Full time

    Sous supervision étroite, le représentant du service à la clientèle a la responsabilité de remplir correctement les commandes des clients et de gérer les appels entrants des clients.TÂCHES ET RESPONSABILITÉS•Répondre aux demandes courantes des clients au sujet des produits, fournir des devis et traiter les saisies des commandes.•Enregistrer les...

  • Customer Service Representative

    1 week ago

    Cambridge, Ontario, Canada Motion Full time

    Sous supervision étroite, le représentant du service à la clientèle a la responsabilité de remplir correctement les commandes des clients et de gérer les appels entrants des clients.TÂCHES ET RESPONSABILITÉSRépondre aux demandes courantes des clients au sujet des produits, fournir des devis et traiter les saisies des commandes.Enregistrer les...

  • Customer Service Representative and operations

    13 hours ago

    Cambridge, Ontario, Canada Lowry Sales ON Ltd Full time

    Job SummaryWe are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be the primary point of contact for our clients, providing exceptional support and ensuring a positive experience. The ideal candidate will possess excellent communication skills, be proficient in Microsoft Office and computer...

  • Sr Customer Service Representative

    2 weeks ago

    Cambridge, Ontario, Canada Motion Full time

    Job DutiesResponds to basic customer inquires regarding products, provides quotes, and handles order entry.Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.May adjust non-contract customer...

  • Seasonal Employee

    23 hours ago

    Cambridge, Ontario, Canada Moores Clothing for Men Full time

    Tailored Brands is a leading omnichannel specialty retailer of menswear, including suits, formalwear and a broad selection of business casual offerings. The company aims to help its customers love the way they look and feel for their most important moments by delivering personalized products and services through a convenient network of stores and e-commerce...

  • Customer Experience Associate

    2 weeks ago

    Cambridge, Ontario, Canada TD Securities Full time

    Work Location:Cambridge, Ontario, Canada*Hours:*15*Line Of Business:*Personal & Commercial Banking*Pay Details:*TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been...

Seasonal Customer Experience Representative

2 weeks ago

Cambridge, Ontario, Canada Indigo Books & Music Full time
Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

  • We love books and all things beautiful
  • We are Canada's Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers' lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we'd treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate
Job Description

You'll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU'LL DO

  • Create a warm and welcoming environment in our stores
  • Add joy to our customers' lives
  • Leverage our product to tell stories
  • Engage and connect with our customers on the floor
  • Curate specific product collections for each customer you meet
  • Ensure Visual Standards are followed and maintained
  • Role model Indigo's High Performance Characteristics
  • Seek information regarding new products, promotions and programs
  • Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
  • Take accountability to respond to customer feedback in a timely manner
  • Hold self and others accountable
  • Own self-development and provide continuous feedback to colleagues and Leadership Team
  • Share ideas with Leadership Team on how to improve the employee and customer experience
Qualifications
  • Experience in specialty retail or a retail environment preferred but not required
  • Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings. 
  • Bilingualism (French/English) is required for all positions in Québec; other languages an asset
Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at [email protected] if you require an accommodation at any time during the recruitment process. 

WELCOME HOME