Director of Operations

1 day ago

Dieppe, New Brunswick, Canada J.D. Irving Full time
Description

Midland Transport is currently seeking a Director of Operations for the Atlantic Region.

Reporting to Vice President, LTL and Courier Operations, the selected candidate will be accountable for supporting the entire Terminal network across the Atlantic region, overseeing all operational activities and staff. The Director will lead the delivery of the perfect shipment—on time, incident free, cost effective, and with optimal equipment utilization. Success in this role requires developing and inspiring an engaged, high performing team while effectively managing people, implementing policies, and driving operational strategies that support Midland's business objectives.

 

What We Offer:

•    A dynamic, safe, and rewarding work environment

•    A competitive wage with a full benefits package including health, drug, and dental, life and disability insurance, Group RRSP with matching contributions

•    Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs 

•    Free parking, an onsite fitness center open 24/7, and an onsite cafeteria 

•    Maternity leave top-up program 

•    Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies

 

Responsibilities


•    Responsible for achieving regional performance targets, including budgeted cost, safety, service, quality, and equipment utilization metrics across transport and courier operations

•    Support business growth initiatives by partnering effectively with the Sales team to ensure new customer onboarding aligns with Midland's operational and service capabilities

•    Lead the execution of assigned initiatives, driving change management activities and ensuring successful implementation across the region

•    Demonstrate strong leadership aligned with Irving Values, championing the Irving Management System and fostering a culture of continuous improvement

•    Manage and guide direct reports to meet or exceed budgeted performance expectations while ensuring high levels of employee engagement across the region

•    Develop, coach, and mentor Terminal leaders, building a capable, engaged, and high‑performing regional operations team

 

Qualifications


•    Bachelor's degree in Business Administration, Management or related fields 

• years' experience in related field, including experience leading teams

•    Proven leadership and advanced technical proficiency across a wide range of analytics, data visualization tools, and related applications

•    Demonstrated ability to energize, empower, and engage both individuals and teams to drive strong performance and achieve results

•    Extensive experience leading teams through organizational change, ensuring alignment, resilience, and successful transitions

•    Strong background in project management, with proficiency in tools, methodologies, and effective prioritization and organization strategies

•    Exceptional management, communication, negotiation, and problem‑solving skills

•    Recognized for effective execution, strategic influence, and the ability to deliver high‑quality outcomes

 


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