Field Service Manager

Our Purpose is to help our Customers, our Associates, our Suppliers, our Communities and our Shareholders in
Achieving Superior Performance
This is what Applied Canada stands for. Applied is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other industrial supplies, serving MRO and OEM customers. With over 50 facilities located across Canada and 650 Associates, Applied supports the steel, mining, forestry, agriculture, automotive, oil and gas, food processing, power generation, pulp and paper, and transportation industries, just to name a few. In addition, Applied provides engineering, design and systems integration for industrial, fluid power, and flow control applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services.

Applied Industrial Technologies LP is an extensive network of industrial distribution facilities located throughout Canada. We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of
Field Service Manager
at our
Edmonton, AB
location

Roles And Responsibilities

• Conduct customer site visits providing supervision of workers, assisting Sales scoping jobs to estimate time and resources required to complete scope of work
• Attend customer meetings as requested by sales or field foreman
• Communication with customers on progress, delays, problems of jobs
• Supervision of Service Admin and hydraulic technicians
• Establishes, plans, schedules, and administers the policies and goals for Field Technician teams
• Provides service, repair and fabrication to all divisions of Applied Industrial Technologies as requested and where possible.
• Ensure forms are filled out as needed: FLRAs, LEMs, Inspections, F-78 summary, F-73 Cylinders, flush forms, pressure test forms etc .
• Scheduling meetings for Project work and review of JSAs with crew
• Oversees compliance with WCB and OHS and works within their guidelines.
• Provide direct customer contact information to all divisions appropriate branch.
• Promote Field capabilities to all branches within Applied.
• Work amicably with other departments or divisions on matters of mutual concern and responsibilities.
• Write and deliver presentations and prepare reports as necessary.
• Maintain accurate, complete and timely records.
• Adhere to company policies and procedures.
• Hire, train and develop employees within your direct report.
• Communicate company goals and company results to direct reports..
• Conduct performance reviews on each of your direct reports at least once per calendar year. This is the minimum requirement.
• Additional duties as assigned or directed.

Education And Experience

• 5 or more years of leadership experience within mechanical, fluid power, and/ or related industries
• Education in trades
• Demonstrated decision making and leadership abilities
• Excellent communication skills – written and verbal
• Ability to work independently to take responsibility for day-to-day tasks and drive productivity
• Demonstrated ability to effectively supervise personnel.
• Self motivated and ability to work independently.
• Well organized with attention to detail and organizational abilities.
• Company vehicle provided

You Will Be Part Of a Stable And Established Company With Consistently Strong Performance And Growth. We Encourage You To Contribute Fresh New Ideas. Here Is Just Some Of What We Have To Offer

• Competitive compensation and bonus opportunities
• Health, vision, and dental coverage, RRSP w/ company match
• Paid vacation, sick time, and company holidays
• Tuition reimbursement and opportunities for development
• Company supported community involvement opportunities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.