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Dental Receptionist
5 hours ago
Dental Receptionist (Cantonese-Speaking Preferred)
Job Summary
We are seeking a professional and organized Dental Receptionist to join our dental practice. This role is the first point of contact for patients and is essential to creating a welcoming, efficient, and well-organized front desk experience. Cantonese language skills are preferred to better support our patient community.
Responsibilities
- Greet patients warmly and provide excellent front desk service
- Schedule, confirm, and manage appointments using dental software (Open Dental or similar)
- Answer and manage multi-line phone systems and respond to patient inquiries
- Verify insurance information and update electronic patient records accurately
- Collect payments and process billing transactions
- Manage patient check-in and check-out efficiently
- Maintain organized records in compliance with privacy regulations
- Assist with general administrative duties including filing, data entry, and correspondence
- Coordinate with dentists and clinical staff to ensure smooth daily workflow
Qualifications & Experience
- Previous dental office or dental reception experience is an asset
- Cantonese-speaking ability preferred; English fluency required
- Experience with dental practice management software (Open Dental experience is an asset)
- Familiarity with dental or medical terminology
- Experience handling multi-line phone systems
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
- Professional, reliable, and patient-focused
Job Types: Full-time, Part-time
Pay: From $22.00 per hour
Expected hours: No less than 21 per week
Benefits:
- Dental care
- Extended health care
- On-site parking
Work Location: In person
