Customer Service Representative

7 days ago

Annabella Bai Desjardins Insurance Agent Toronto Ontario, Canada Annabella Bai Full time $50,000 per year

Customer Service Representative - Desjardins Agent Team Member

Location: Markham
Type: Full Time

Desjardins Insurance is a leading Canadian insurance provider that offers a wide range of insurance products and services to individuals and businesses. We are known for our commitment to personalized service, competitive rates, and innovative solutions to protect what matters most to our customers. Our Desjardins Insurance Agency located in Markham, Ontario is currently expanding and seeking multiple highly motivated and customer-oriented individuals to join our team as Insurance Account Representative.

Responsibility:

  1. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  2. Work with the agent to establish and meet marketing goals

Requirements:

  1. Compassionate
  2. Accountable
  3. OTL license (must have before starting the position)
  4. Excellent communication skills - written, verbal and listening
  5. Basic Microsoft Office skills
  6. Must be fluent in Mandarin, Cantonese (good to have), and English

Compensation:

  1. Base salary: $50,000
  2. group bonus
  3. Life and living benefit up to $200/month after probation
  4. Health Benefits
  5. Paid vacation

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. These agents' employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.

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