Senior Analyst, Applications

Avenue Living Asset Management is dedicated to sourcing, analyzing, and strategizing long-term investments. Our unique approach has led to rapid growth across North America now representing one of Canada's largest alternative asset managers. Since 2006, we have acquired over $8.5 billion in assets under management across a variety of sectors throughout Canada and the USA. Our various funds include assets in multifamily residential, self-storage, commercial, as well as agricultural land.

The strength of our platform lies in working with the right people. Acting with integrity and employing an entrepreneurial mindset, our employees work together to create an exciting, dynamic workplace. By employing an active hands-on approach to asset management, our skilled and innovative team operates closely alongside our investors. We're disciplined, we focus on value, and we're informed experts. We pride ourselves on our diverse and inclusive workplace; we are a unique workplace with unique people.

WHAT WILL YOU DO?

• Serve as the primary subject matter expert for off-the-shelf residential platforms, overseeing end-to-end application life cycle ensuring alignment with enterprise architecture, standards, and business objectives.
• Collaborate with stakeholders to understand user requirements, business processes, and system objectives, translating them into effective system configurations.
• Act as the Tier 2/3 application support, resolving complex issues escalated from IT support or business users.
• Participate in the management of software vendors, ensuring SLA's support responsiveness, and product road maps are understood.
• Collaborate with data and technical teams to maintain reliable system integrations and deliver application enhancements that protect data integrity and business continuity.
• Participate in disaster recover testing, backup verification, and business continuity planning for residential applications.
• Support change management initiatives when new features or systems are rolled out and, if required, provide training to users on application usages, changes, and best practices.
• Proactively identify opportunities to optimize the use of software applications within the organization, recommending process improvements, exploring new features or modules, and staying informed about industry's best practices and trends.
• Collaborate with technical teams to test and deploy changes or updates to software applications, ensuring that all changes meet quality standards and do not disrupt business operations.

WHAT WILL YOU NEED?

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or relevant experience.
• 5+ years' experience as a Business Systems Administrator, Systems Analyst, or similar role, with a focus on software configuration and user support.
• Strong technical skills with proficiency in administering and configuring software platforms such as ERP, CRM, BI, or collaboration tools.
• Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve issues in software applications.
• Excellent communication skills, with the ability to effectively train and support users of varying technical backgrounds
• Detail-oriented mindset with a proactive and solution focused approach to problem-solving and system optimization.
• Experience with property and/or investment management software required. Familiarity with Yardi suite of products is an asset.
• Ability to work collaboratively in a fast-paced environment, managing multiple priorities and stakeholders effectively.

WHAT DO WE OFFER?

• We live and breathe our core values. We go the extra mile. We're honest. We always have each other's back. We have tons of integrity. And we always own it and adapt – no matter the challenge.
• With the support to do things differently, grow personally and professionally, and bring your whole self to work, there's no limit to the impact you can make.
• We provide a competitive compensation package composed of a group benefits plan, GRSP matching, and a discretionary bonus program. In addition, Avenue Living also offers an Employee Referral Program that rewards active employees for successful referrals.
• An employee centric culture with paid time off for employer supported volunteerism, maternity leave top-up, a generous awards and recognition program, discounted monthly rent in Avenue Living properties, and employee savings program through industry partnerships.
• We are committed to a strong, safe work environment.

What makes us different makes us stronger. We want Avenue Living to be a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be, and bring, their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email

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