Operations Support Supervisor

Take your Career to the next Level with MEVOTECH.

Join Our Team at Mevotech

Are you ready to elevate your career with a leading North American aftermarket auto parts company? Mevotech is seeking a Operations Support Supervisor to join our dynamic team.

About Us

Mevotech is a trusted leader in the aftermarket auto parts industry, specializing in driveline, steering, and suspension parts. With over 40 years of experience, we're dedicated to engineering excellence, innovation, and delivering exceptional customer experiences. Our commitment to employee wellness and engagement has earned us recognition as one of Canada's Best Managed Companies.

Position Overview

The Operations Support Supervisor is responsible for overseeing daily warehouse operations, ensuring that efficiency, accuracy, and safety standards are consistently met. This role involves leading and mentoring unionized staff, including lead hands, to foster a productive work environment. The Supervisor will coordinate logistics and streamline workflows to align with the organization's strategic objectives and performance goals. Additionally, the Operations Support Supervisor plays a crucial role in supporting Warehouse Supervisors, contributing to the overall effectiveness and success of warehouse operations by maintaining high standards and achieving key performance indicators (KPIs).

Key Responsibilities

• Oversee delegation of warehouse operational duties, including inventory management, order fulfillment, and shipping/receiving activities utilizing ERP system.
• Maintain clear and professional communication with Warehouse Supervisors, Managers, and other stakeholders.
• Respond to inquiries and emails in a timely and organized manner.
• Monitor and analyze KPI performance across various operational areas as delegated by Warehouse Management.
• Prepare regular KPI Performance reports highlighting trends, issues, and opportunities for improvement.
• Implement strategies to achieve and exceed KPI targets, working with team members to ensure goals are met.
• Use data insights to drive process improvements and operational efficiency.
• Provide support to employees regarding concerns, grievances, and conflict resolution.
• Supervise the completion of warehouse documentation and administrative duties to ensure effective and accurate record-keeping.
• Foster a positive and productive work environment by addressing employee needs and promoting engagement.
• Identify operational challenges and provide potential solutions to meet shift performance expectations.
• Report misalignments and problems directly to the Warehouse Supervisor.
• Ensure adherence to safety protocols and regulatory requirements. Conduct regular inspections and training to uphold safety standards and compliance.

Ideal Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field (or equivalent experience). An asset.
• Minimum 3 years experience of experience in warehouse leadership role.
• Knowledge of ERP software and warehouse management systems.
• Able to demonstrate excellent organizational, communication, and problem-solving skills.
• Ability to manage and motivate a diverse team.
• Solid analytical skills with a focus on operational efficiency and performance improvement.
• Knowledge of safety regulations and best practices within warehouse operations.

Physical Demands and Working Conditions

• Working within a warehouse environment
• Sitting, Standing, and walking required
• Use of computer and desk
• This position is an onsite 5 days as per company policy

Accessibility Accommodations

Mevotech provides accessibility accommodations during the recruitment process. If you require accommodations, please let us know, and we'll work with you to meet your needs.

Take the next step in your career journey and join us at Mevotech

L3hEcIfKMP