Bilingual Technical Support Analyst
3 days ago
Role: Technical Bilingual (French/English) Support Analyst – Level 1/2Type: Full -timeLocation: Mississauga Environment: Remote Role Description:You will be working in a second -linetechnical support role is responsible for providing first/second level technicalsupport to internal users. In this role you will respond to service requests,triage technical issues, and provide technical guidance to internal businesscustomers, escalating more complex issues as required. The incumbent must be very customer -centric,organized, and able to work independently.The role will require scheduled after hoursand weekend work on a recurring basis to implement changes and projects thatcan not be completed during core business hours.Roles and Responsibilities:· Respond to user queries via phone, email, chat, or the ITservice management solution in a timely and professional manner· Log and track all incidents and service requests in ServiceNow· Provide first and second -level diagnosis and resolution forhardware, software, network, and application issues· Escalate unresolved issues to other Dept Level 2/3 support teamsaccording to escalation procedures· Assist with setting up and configuring desktops, laptops, mobiledevices, and peripherals using Intune/Autopilot· Support user account management including password resets andaccess permissions· Follow up with users to ensure full resolution of issues· Document troubleshooting steps, solutions, and user feedback· Maintain knowledge base articles and contribute to continuousservice improvement Requirements 3+ years of experience in an IT support/Helpdesk role with level 2 dutiesBilingual in English and French – Excellent oral and written communication skills in both languages.Solid understanding of Windows operating systems, Windows 11Strong understanding of Office 365, email clients, and common productivity toolsExcellent problem -solving and communication skillsStrong customer service orientation and interpersonal skillsAbility to work in a team environment and follow established processesPost -secondary education in a technical field or equivalentRelevant certifications (e.g., CompTIA A+, ITIL Foundation) would be considered an advantageExperience with ServiceNow and remote support tools would be considered an advantage Benefits Competitive compensation package including base, bonus, benefits and pension plan
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Bilingual Technical Support Analyst
5 days ago
Winnipeg, Manitoba, Canada SearchLabs Full timeRole: Technical Bilingual (French/English) Support Analyst – Level 1/2Type: Full -timeLocation: Mississauga Environment: Remote Role Description:You will be working in a second -linetechnical support role is responsible for providing first/second level technicalsupport to internal users. In this role you will respond to service requests,triage...
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Bilingual Frontline Support Clerk
16 minutes ago
Winnipeg, Manitoba, Canada Province of Manitoba Full timeBilingual Frontline Support ClerkCL3 Clerk 3Regular/full-timeManitoba JusticeCourt Administration, Courts DivisionWinnipeg MBAdvertisement Number: 44707Salary(s): CL3 $1, $2,130.05 bi-weeklyClosing Date: February 1, 2026The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where...
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Bilingual Senior Analyst Workforce Planning
13 minutes ago
Winnipeg, Manitoba, Canada IG Wealth Management Full timeDivision: Wealth Mgmt Ops & Contact CentresLocation: Montreal or WinnipegIGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $271 billion in assets. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments.Founded in 1926, IG...
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Senior Technical Support Specialist
15 minutes ago
Winnipeg, Manitoba, Canada Red River College Polytechnic Full timeRRC Polytech is committed to accessible employment and to ensuring that our hiring processes are barrier free. If you require information in an alternate format, or if you require an accommodation to participate in the hiring process, please contact Senior Technical Support SpecialistInfrastructure Systems – Information Technology SolutionsPOSITION TYPE:...
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Business Systems Analyst
12 minutes ago
Winnipeg, Manitoba, Canada Sadie Automotive Full timeDescriptionUnionWare is looking for client focused and driven Business Systems Analysts to join their teamAbout UnionwareUnionWare ULC, based in Winnipeg, Manitoba, has been building and supporting membership-management software for labour unions since 1998. The platform centralizes tasks like membership tracking, dues processing, grievance handling, and...
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Technical Lead, Development
12 minutes ago
Winnipeg, Manitoba, Canada Payworks Full time←Back to all jobs at Payworks Inc.Technical Lead, DevelopmentDoing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada's Best Managed Companies program. We are proudly Canadian and committed to developing world-class products and providing a progressive workplace culture...
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Bilingual Accounts Payable Specialist
3 days ago
Winnipeg, Manitoba, Canada People Corporation Full timeThe Accounts Payable (A/P) Specialist (Bilingual) is responsible for performing day-to-day operational activities in the A/P function of the Company. This role plays a critical part in ensuring accurate and timely processing of vendor invoices, expense reports, and credit card transactions and participates in integration of acquired companies into the A/P...
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Business Analyst
14 minutes ago
Winnipeg, Manitoba, Canada Price Industries Limited Full timeWho We Are:Price Industries Limited, North America's leading manufacturer and distributor of air distribution products ). The founding principles of Price have never changed – business integrity, first-class service, innovation and a commitment to people. Our dependable quality, reliable delivery, and knowledgeable follow-up service have made Price a...
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Supply Chain Analyst
15 minutes ago
Winnipeg, Manitoba, Canada New Flyer Full timeNew Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior and Xcelsior CHARGE brands. It also offers infrastructure development through NFI Infrastructure Solutions, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available...
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Supply Chain Analyst
15 minutes ago
Winnipeg, Manitoba, Canada New Flyer Full timeNew Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior and Xcelsior CHARGE brands. It also offers infrastructure development through NFI Infrastructure Solutions, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available...
