Senior Communications Strategist

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

You'll be joining CIBC's Cloud Engineering & Transformation team as a Senior Communications Strategist. In this role you'll be a seasoned expert responsible for the management of internal or external communication plans, supporting the development of the brand to enhance client experience and deepen relationships with target segments. You'll work with minimal direction using deep knowledge in your field of expertise and establish strong working relationships with internal and external partners to lead the development of effective communication materials and vehicles. The role uses significant latitude in determining objectives, acting as lead subject matter expert in projects related to employee communication. The role exercises considerable judgement for decision making on complex issues that impact projects. The role often operates in ambiguous situations and provides innovative, original ideas, accountable to broadly defined policy objectives. This role is critical to the success of the program and the Cloud Engineering & Transformation team's ability to deliver on its objectives in a high-stakes, dynamic environment.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Ensure Consistency and Clarity: Maintain a unified and professional voice across all communications, ensuring messages are clear, consistent, and aligned with CIBC's brand.
• Support Executive Engagement: Develop impactful materials that enable executives to effectively communicate program goals, progress, and outcomes to diverse stakeholders.
• Manage High Volume and Complexity: Efficiently produce, review, and refine a large volume of communication materials under tight timelines and evolving requirements.
• Enable Stakeholder Alignment: Facilitate understanding and buy-in by translating complex program details into accessible, actionable messages for different audiences.
• Uphold Program Reputation: Safeguard the program's reputation through strategic, proactive communication that anticipates and addresses stakeholder needs and questions.
• Drive Innovation in Messaging: Bring fresh, original ideas to communication approaches, ensuring the program stands out and resonates with its target segments.

Who you are

• You can demonstrate 5+ years of experience in. developing Senior Executive and Board-level communication plans, narratives, and content for large-scale technology or transformation programs, ideally within cloud, engineering, or enterprise-scale technical environments. You can take complex cloud or technical concepts and translate them into clear, compelling, and accessible communication tailored to a wide range of audiences. You exercise strong judgment, adapt quickly to shifting priorities, and are comfortable leading communication initiatives in high-pressure, ambiguous environments.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it's the right thing to do.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

• Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

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- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 32nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytics, Cloud Technology, Communications Support, Efficiency Improvements, Executive Reports, External Communication, Internal Communications, Marketing, Partnership Management, Prioritization, Strategic Communication Planning, Teamwork