Solutions Consultant

14 hours ago

Toronto, Ontario, Canada Powerfleet Full time

About Powerfleet
Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data—regardless of source—and delivers actionable insights to help companies meet their strategic objectives around Safety, Compliance, Efficiency and Sustainability. Our people-first culture and relentless innovation empower customers to achieve measurable, sustainable business improvements. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 countries, with commercial operations across every major continent.

About the Role
As a Solutions Consultant, you will play a critical role in Powerfleet's go-to-market strategy by serving as a trusted technical partner throughout the sales lifecycle. You'll collaborate closely with Account Executives, Product, and Customer Success teams to uncover customer challenges, design impactful IoT and telematics solutions, and demonstrate how Powerfleet's AI-driven platform delivers measurable business outcomes.

Your work will directly support safer roadways, smarter warehouses, and more efficient supply chains by helping customers modernize and optimize their physical operations


Key Responsibilities

Sales & Customer Engagement

  • Partner with Account Executives throughout the sales cycle to support new and existing business.

  • Lead technical discovery to understand customer requirements, workflows, and operational challenges.

  • Translate customer needs into clear, solution-oriented recommendations.

Solution Design & Demonstration

  • Design and present tailored IoT, telematics, and AI-enabled solutions aligned to customer goals.

  • Deliver product demonstrations, proofs of concept, and value-based presentations.

  • Clearly articulate technical capabilities in a business-relevant and customer-friendly way.

Technical Enablement

  • Develop and support lightweight API integrations, workflows, or configurations as needed.

  • Provide technical guidance and best practices to support successful customer deployments.

  • Troubleshoot and address technical questions during the sales process.

Cross-Functional Collaboration

  • Act as a liaison between Sales, Product, and Customer Success teams.

  • Capture and communicate customer feedback to inform product improvements and roadmap discussions.

Qualifications

Required

  • Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent practical experience.

  • 2+ years of experience in a customer-facing technical role (e.g., Solutions Consulting, Sales Engineering, Pre-Sales, or Customer Success).

  • Strong ability to explain complex technical concepts in clear, business-focused terms.

  • Working knowledge of IoT, networking, cloud software, or connected hardware solutions.

  • Experience working with APIs, data integrations, or scripting/automation tools (e.g., Python, Bash, JavaScript).

  • Strong collaboration skills and a customer-focused mindset.

Preferred

  • Experience with AI/ML, computer vision, or analytics platforms.

  • Knowledge of vehicle diagnostics (e.g., CAN bus, PTO) or warehouse/logistics systems.

  • Experience supporting or selling enterprise SaaS or IoTs

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