Quality Control Coordinator

You belong at Day & Ross.

Quality Control Coordinator

Permanent Full-time

Lachine, QC.

This position will provide support to the Terminal Load Quality Program, including maintenance and management of the data capture and information files.  The role will lend administrative support the Terminal Management initiative in increasing the efficiencies and safety of all load securement. The Load Quality Coordinator also supports Terminal Management in reviewing and applying cause codes for service shipments.

How You'll Help

• Maintenance of Load Factor Program; reviewing all outbound loads to ensure the accurate capture of data and meeting load density requirement.  Provides feedback of the gathered data to the regional and terminal level management for follow up actions. 
• Conducts analysis of load to determine that weights, cubes are within regulation. 
• Manages image data captured for terminal operations.  Maintains continuous database of load images for reference. 
• Manages database for terminal and regional load factor performance.  Provides links to allow acces of information and material to terminal and regional management. 
• Reviews truckload activities to ensure accuracy with weight for revenue purposes.
• Investigates causes of service actions within terminals and applies codes appropriately. 
• Responsible for daily service report with a focus on accuracy and timeliness. 

Your Skills & Experience: 

• College diploma or post-secondary education or combination of education and experience
• 3-5 years' prior experience in a transportion service industry
• Excellent communications skills and expertise in interpersonal skills
• Demonstrated analysis and reporting skills
• Demonstrated PC skills: Microsoft Office-Excel, Word, Access, reporting software and/or other software/database skills
• Strategic creative problem solver who is innovative, data-driven and improvement-oriented.
• Strong analysis skills with demonstrated attention to detail attributes.
• Display tact and diplomacy in handling internal and external interaction.
• Work effectively as a team member, or individually as required, in a demanding environment.
• Ability to manage workload is required.
• Excellent organizational and time management skills.

To apply, visit our Careers page at

If you're chosen for the role, you'll be asked to provide reference and criminal background checks before employment. You'll only be contacted if you're selected for an interview. 

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.    

We believe our people are our greatest strength. For over a decade, we've been recognized as one of Canada's Best Managed Companies. We've also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.

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