Aquatics Operation Supervisor

6 days ago

Ottawa, Canada British Swim School of Ottawa Full time

Are you a talented leader with a caring heart? Love working with kids?

If you have managerial skills and enjoy being in the water, join the British Swim School of Ottawa team

We are seeking leaders who will enjoy full and active days spent working offsite and at the pool, constantly interacting with children, families, and teammates.

This is an opportunity to love your job where you will be creating exceptional experiences for customers and employees. A minimum of 3 shifts per week at the pool is required, including weekdays evenings and at least one weekend day. This position requires working at different locations in Ottawa.

Is this you?
- You thrive in an active role, spending each day both in and out of the pool, fully engaged with customers and coworkers
- You have a passion for inspiring and developing strong teams, including hiring new employees
- You enjoy fast-tracking industry training to hone your skills for executing and managing school activities and responsibilities
- You're a creative team player who likes to work hard and have fun
- You love working with children

Responsibilities Include:

- Driving exceptional customer experiences through phone and pool deck experience
- Ability to respond to challenges positively and proactively
- Assessing students progress and move-ups
- Creating a caring, fun, friendly and effective work environment
- Creating and managing class and employee schedules
- Leading regular team meetings and managing employee engagement
- Ensuring that classes are delivered to the expected standard (passion for inspiring, leading and growing a young workforce)
- Providing safe and effective swim instruction, including leading by example, upholding the British Swim School Values, and managing related pool and front desk operations activities and staff.
- Inform the Deck staffof any needs or maintenance issues that need addressing.
- Work a flexible schedule that may include holidays and weekends as required by business needs and as requested by management.
- Gain knowledge and experience in the Jackrabbit system to achieve a high level of competence in bookings, class scheduling, reporting, and administrative functions
- Prepare staff schedule, ensure appropriate staff coverage during swim lessons

**Qualifications**
- Successful completion of relevant training, including, but not limited to POS (JackRabbit), Deck Ambassador, Swim Instructor course
- Lifeguard, First Aid-CPRC certifications preferred

Benefits of this position include:

- Paid Time Off (birthday)
- Health and dental benefits
- Swim Lessons discounts for family members
- Development and Training
- Access to a high-end on-site gym at a discounted employee price

**Job Type**: Part-time

Pay: $25.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- On-site gym
- Paid time off

**Experience**:

- childcare: 2 years (preferred)
- Supervising: 1 year (required)
- Aquatics: 2 years (preferred)

Licence/Certification:

- Lifeguard Certification (preferred)
- First Aid Certification (preferred)

Work Location: In person

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