Full-time Greeter/receptionist

**GREETER/RECEPTIONIST - BRAMPTON**

**The Role**

**Are you an experienced Receptionist looking to take the next step-up in your career? If so, we have a new challenge for you.**

Bramgate Volkswagen is in the Mayfield Auto Mall. Opened since 2015, we are a growing family-owned business, looking to appoint a **full-time Greeter/Receptionist**to join our team. You can expect to work in state-of-the art, air-conditioned/heated spaces with outstanding leadership and support. Not only do we offer a good benefits package, but we also offer career advancement opportunities. If you are a self-motivated, customer focused individual looking to take your career to the next level, keep reading

**Our Company**

Bramgate Automotive Inc. has been in business since 1967. We celebrate diversity and we encourage growth within our growing organization. Give us your best and we will give you ours
- **Our vision is to make every customer experience easy, efficient, and enjoyable.**_

We are proud of:

- Our high volume and performance stores
- Canadian AutoWorld Employer of Choice (CAWEOC) Award -2020, 2023
- Canada’s Top 25 Best Dealership to work for by Automotive News -2018-2019.

**The Benefits**
- State-of-the art facility. Air-conditioned spaces
- Outstanding leadership and support
- Professional training and processes
- Large customer base
- Benefit package, life, dental, health, RRSP, pension plan and EAP
- Collegial workplace atmosphere
- Career advancement opportunities

**Key Responsibilities**:
Greeter
- Greet customers entering the dealership in a prompt, friendly and professional manner.
- Personally, direct customers to the relevant department (i.e., introduce to Parts, Service etc.)
- Offer all customers refreshments upon arrival through the Showroom or when circulating customer waiting areas.
- Make sure all customer waiting areas including the café are kept clean and stocked with refreshments and snacks.
- Note any re-stocking of refreshments and snacks required, bringing it to the attention of the Service Manager.
- Attend the daily Sales team meetings to be aware of appointments or other events.
- Coordinate between the BDC and Sales team for any e-leads or appointments made.
- Ensure a Sales Executive is assigned, prepared, and mirror hang tags are completed and handed off at least 30 minutes prior to appointment times.
- Record traffic of people walking into the showroom/Sales department per Company procedures.
- Assign new walk-in customers to the next Sales Executive based on the rotation established for each shift by a Sales Manager.
- Other duties as required.

Receptionist Coverage
- Promptly answer telephone in a warm and inviting manner.
- Announce visitors according to Company procedures.
- Operate a multi-line telephone system, transferring calls to appropriate sales representative or department.
- Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions.
- Coordinate and processes all necessary documentation and payments for the service department.
- Perform various clerical and administrative duties.
- Distributes mail and coordinates all courier pickups.
- Organize, maintain, and coordinate Company records and files in their proper locations.
- Where necessary, assist in the compilation of data for various reports.
- Maintain the reception area in a tidy and presentable manner.
- Other duties as required.

**What you bring to the role**

The key skills and qualities of a Greeter/Receptionist:

- High school diploma or equivalent.
- Office Administration diploma would be considered an asset.
- 2-5 years of direct work experience as a receptionist in a dealership setting.
- Cashier experiences.
- Able to write simple correspondence, including memos, letters, etc.
- Knowledge of vehicles, equipment, and/or services offered.
- Strong knowledge of Microsoft Office products, including Excel and Word.
- Able to maintain filing systems and basic database.
- Superior telephone manners and strong interpersonal skills.
- Strong customer service orientation.
- Availability to work mornings or afternoon shifts.

We thank all applicants. Only those selected will be contacted.

Pay: From $18.00 per hour

**Benefits**:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Work Location: In person